This morning my team could not see the ticket history on tickets.  I changed 
the $ShowHistory setting to 'always' and this fixed that particular issue.  
Then I noticed that the menus at the top of the pages were also not loading so 
I looked at the source of the page and saw a few JQuery errors.  I'm not 100% 
sure if those are relevant but when I turned $DevelMode on the issue's went 

There were no changes made over the weekend.

With $DevelMode off (like it usually is) I see errors about squish-xxxx.js 
having an unexpected end of file.  I know RTIR caches these kinds of things in 
the mason_data/obj/ directory which is why I turned on $DevelMode to see if 
that fixed it.

What can I do or investigate to make things work again without $DevelMode 
turned on?  I'm not able to upgrade RT+RTIR quite yet but we plan to 
eventually.  I'd also like to delay the ticket history like it was before too 
but I suspect that these issues are related (javascript issues).

From my browser's developer console:


Landon Stewart
Lead Analyst - Abuse and Security Management
📧 lstew...@internap.com<mailto:lstew...@internap.com>
🌍 www.internap.com<http://www.internap.com>

RT 4.4 and RTIR training sessions, and a new workshop day! 
* Boston - October 24-26
* Los Angeles - Q1 2017

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