Hey Alex, On Fri, Oct 28, 2016 at 1:58 PM, Alex Hall <ah...@autodist.com> wrote: > Hi all, > I've looked through the wiki and the docs, plus on Google, but can't find > anything about customizing validation. We have two custom fields which may > be empty or not, but if they have a value, it has to be of the right format. > Both are single-line text fields. How would I set up RT so that I can apply > a regular expression, or some other kind of formatting, to these fields?
It should be right there in the CF admin page. There is even a drop down with some prepopulated options. The (?# ) is a way to put a "human" name with the validation rule. For instance: (?#State Abbreviation)^[A-Z][A-Z]$ -m --------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Los Angeles - Q1 2017