Hi list, Now that I have priority on the main ticket creation page rather than the details page, people are using it more. I'm expecting the next question I get to be about making tickets of certain priorities more visually striking in results lists. For instance, if a color is 30-50 (our cap is 50), could it be made a different color than the tickets that are 1-29, while tickets at 0 are a third color? RT may already do this, I'm not sure, since I use a screen reader. If it doesn't, can it be made to? At the least, do tickets have a class I could use in CSS to do this? If not, it would be easy enough to add that to the div in the HTML, but before I go making solutions, I wanted to see what RT already had in place.
-- Alex Hall Automatic Distributors, IT department ah...@autodist.com
--------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Los Angeles - January 9-11 2017
