I don't see how you're going to be able to leverage OpenAM for this
when it's something that really needs to be done with RT's queue
permissions. I have to assume you're using the OpenAM web policy agent
for Apache, which is only going to allow you to permit/deny access
based on URI, which isn't how RT presents it's queues.

IMO you're complicating this by attempting to bolt on OpenAM onto
something that already provides very fine grained permission.
--
Later,
Darin


On Wed, Nov 9, 2016 at 7:58 AM, Maneesh Kumar <manee...@cdac.in> wrote:
> Hello members,
>
> We also have a requirement of mapping users of a particular user database
> under OpenAM(SSO) to a specific queue. This is required to enable users to
> have access to a specific queue rather than all queues. The access need to
> be enabled for creation of tickets and thereafter for listing his/her open
> and closed tickets.
>
> Please let me know if this is possible and steps to meet this requirement.
>
>
> Maneesh Kumar
>
>
> National PARAM Supercomputing Facility
>
> HPC Infrastructure and Ecosystem Group
> Centre for Development of Advanced Computing
>
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