That’s good. I was concerned that you had the same issue with MySQL 5.7 and the implications for RT on Stretch.
Max_allowed_packet does not work with 5.6.29 or 5.6.30 (at least not the Debian packages at those versions). James From: Alex Hall [mailto:ah...@autodist.com] Sent: Monday, November 14, 2016 1:33 PM To: James Zuelow Cc: martin.whel...@greenhills-it.co.uk; rt-users Subject: Re: [rt-users] Enabling full text index, getting "MySQL server has gone away" For future readers, my own solution was--thankfully--much simpler. Nowhere that I found in the docs I was reading did it say you had to add the max_allowed_packet setting under a section called [mysqld] in my.cnf. As soon as I did that, my setting took effect, and the full text setup ran perfectly. On Mon, Nov 14, 2016 at 12:10 PM, James Zuelow <james.zue...@juneau.org<mailto:james.zue...@juneau.org>> wrote: I had success by using Debian’s snapshot server and downgrading MySQL 5.6.27-2 and then running rt-setup-fulltext-index. That worked perfectly. You can safely “upgrade” back to your current version after the setup script runs – the fulltext index maintenance script will run fine. If downgrading worked, please update my Debian bug report with the version that did not work for you: http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=840780 James
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