On Nov 25, 2016, at 2:08 PM, Alex Hall 
<ah...@autodist.com<mailto:ah...@autodist.com>> wrote:

Hi list,
I'm trying to run /opt/rt4/sbin/rt-email-dashboards, but am getting an error 
that the database credentials are not correct. They aren't, but why? If they 
get picked up from the configuration, they should be correct, since RT itself 
is running just fine. If they aren't gotten from the configuration files, where 
do they come from and how can I supply them? The tool's help text didn't list 
any DB settings as possible flags. Thanks.

In the homedir of the user that runs the rt-email-dashboards create a file 
called '.rtrc'.

That file should contain:
server <url to rt instance>
user root
passwd <password>

Example:
# cat ~root/.rtrc
server http://localhost/rt
user root
passwd ohsupaihai7moR1

--
Landon Stewart
Lead Analyst - Abuse and Security Management
INTERNAP ®
📧 lstew...@internap.com<mailto:lstew...@internap.com>
🌍 www.internap.com<http://www.internap.com>

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