forgot the attachment ----- Ursprüngliche Mail ----- > Von: "Sternberger, Sven" <sven.sternber...@desy.de> > An: "rt-users" <rt-users@lists.bestpractical.com> > Gesendet: Montag, 5. Dezember 2016 09:40:25 > Betreff: Re: [rt-users] Lost emails!
> Hello!
>
> it would be very helpful if somebody could look at my overlay if it is
> syntactical correct overlay file.
>
> I found maybe my problem. I've just copied the original file
> to SendEmail_Local.pm and make my changes. But when I looked at the end of
> the copied file I found "RT::Base->_ImportOverlays();"
> which is maybe not a good idea to have it in SendEmail_Local.pm file?
>
> Now I have only the header and the method I've changed in SendEmail_Local.pm.
>
> best regards!
>
> Sven
>
> ----- Ursprüngliche Mail -----
>> Von: "Sternberger, Sven" <sven.sternber...@desy.de>
>> An: "rt-users" <rt-users@lists.bestpractical.com>
>> Gesendet: Donnerstag, 1. Dezember 2016 14:42:11
>> Betreff: Re: [rt-users] Lost emails!
>
>> Hello!
>>
>> I now changed some things. I switched to perl 5.24 (perlbrew) and I updated
>> to
>> 4.2.13
>> but the problem is still the same
>>
>> Dec 1 12:27:40 rt-xxxx RT: [5776] Ticket 699881 created in queue 'it-xxxx'
>> by
>> it-x...@desy.de
>> Dec 1 12:27:40 rt-xxxx RT: [5776] Redundant argument in sprintf at
>> /opt/rt4/sbin/../lib/RT/Action/Notify.pm line 130.
>> Dec 1 12:27:40 rt-xxxx RT: [5776] Use of uninitialized value in method with
>> known name at /opt/rt4/sbin/../lib/RT/Action/SendEmail_Local.pm line 1043.
>> Dec 1 12:27:40 rt-xxxx RT: [5776] Use of uninitialized value in method with
>> known name at /opt/rt4/sbin/../lib/RT/Action/SendEmail_Local.pm line 1043.
>> Dec 1 12:27:40 rt-xxxx RT: [5776] Scrip Prepare 238 died. - Can't locate
>> object
>> method "" via package "RT::Action::Notify" at
>> /opt/rt4/sbin/../lib/RT/Action/SendEmail_Local.pm line
>> 1043.#012#012Stack:#012
>> [/opt/rt4/sbin/../lib/RT/Action/SendEmail_Local.pm:1043]#012
>> [/opt/rt4/sbin/../lib/RT/Action/SendEmail_Local.pm:580]#012
>> [/opt/rt4/sbin/../lib/RT/Action/SendEmail_Local.pm:152]#012
>> [/opt/rt4/sbin/../lib/RT/Action/Notify.pm:69]#012
>> [/opt/rt4/sbin/../lib/RT/ScripAction.pm:223]#012
>> [/opt/rt4/sbin/../lib/RT/Scrip.pm:637]#012
>> [/opt/rt4/sbin/../lib/RT/Scrips.pm:342]#012
>> [/opt/rt4/sbin/../lib/RT/Scrips.pm:275]#012
>> [/opt/rt4/sbin/../lib/RT/Ticket.pm:2607]#012
>> [/opt/rt4/sbin/../lib/RT/Ticket.pm:2578]#012
>> [/opt/rt4/sbin/../lib/RT/Ticket.pm:2648]
>>
>> I don't have an idea how to track down the problem. My next try would be to
>> replace SendEmail.pm with my SendEmail_Local.pm maybe the
>> customization mechanism is broken?
>>
>> Best regards,
>>
>> Sven
>>
>> PS the actual diff /opt/rt4/lib/RT/Action/SendEmail.pm
>> /opt/rt4/lib/RT/Action/SendEmail_Local.pm
>>
>> 832,838c832,839
>> < $self->RecipientFilter(
>> < Callback => sub {
>> < return unless RT::EmailParser->IsRTAddress( $_[0] );
>> < return "$_[0] appears to point to this RT instance. Skipping";
>> < },
>> < All => 1,
>> < );
>> ---
>>> # removed for q2q
>>> #$self->RecipientFilter(
>>> # Callback => sub {
>>> # return unless RT::EmailParser->IsRTAddress( $_[0] );
>>> # return "$_[0] appears to point to this RT instance. Skipping";
>>> # },
>>> # All => 1,
>>> #);
>> ---------
>> RT 4.4 and RTIR training sessions, and a new workshop day!
>> https://bestpractical.com/training
>> * Los Angeles - January 9-11 2017
> ---------
> RT 4.4 and RTIR training sessions, and a new workshop day!
> https://bestpractical.com/training
> * Los Angeles - January 9-11 2017
SendEmail_Local.pm
Description: Perl program
--------- RT 4.4 and RTIR training sessions, and a new workshop day! https://bestpractical.com/training * Los Angeles - January 9-11 2017
