Well,
I will try to use user mail for authentication.
here is conf i tested without success :(
-----
Set($ExternalSettings, {
'My_LDAP' => {
'type' => 'ldap',
'server' => 'ldap://ypmycorpldap.corp.mycorp.com',
'user' =>
'uid=mycorp-rtir-reader,ou=applicationAccounts,o=corp.mycorp.com',
'pass' =>
'SikH2mmKLtPi0E4ZYcqldTXAgILVxGVhXWlHBF3o21',
'base' => 'o=corp.mycorp.com',
'filter' => '(objectClass=person)',
'tls' => { verify => "require", cafile =>
"/etc/pki/tls/mycorp_CERTIFICATE_CHAIN.crt" },
'net_ldap_args' => [ version => 3, debug => 8 ],
'attr_match_list' => [
'Name' ,
'EmailAddress',
],
# Import the following properties of the user from LDAP upon
# login
'attr_map' => {
'Name' => 'mail',
'EmailAddress' => 'mail',
'RealName' => 'cn',
}
},
}
);
---
Regards
2016-12-09 13:59 GMT+01:00 Martin Wheldon <
martin.whel...@greenhills-it.co.uk>:
> Hi,
>
> You could either use another unique attribute i.e mail or add another uid
> to each RT user prefixed by a letter.
>
> dn: uid=123456,dc=my,dc=domain
> uid: 123456
> uid: x123456
>
> Best Regards
>
> Martin
>
>
> On 2016-12-09 12:49, Joop wrote:
>
>> On 9-12-2016 13:38, Claude EDUMA wrote:
>>
>>> Hi Joop,
>>>
>>>
>>> Thank you for your quick answer.
>>> We have tested with non numerical username and result is OK.
>>> Well in my organisation we use ldap uid for username. Any suggestion
>>> to resolve this issue ?
>>>
>>> Please keep the list in the loop.
>>
>> I think the problem is in the function(s) which load the user info.
>> These functions take a name OR an id and then load the corresponding
>> info. When usernames are IDs that doesn't work any more. Other than
>> patching all functions which use this I don't see another solution than
>> to change the use of uid as a username, sorry.
>>
>> Joop
>>
>> ---------
>> RT 4.4 and RTIR training sessions, and a new workshop day!
>> https://bestpractical.com/training
>> * Los Angeles - January 9-11 2017
>>
> ---------
> RT 4.4 and RTIR training sessions, and a new workshop day!
> https://bestpractical.com/training
> * Los Angeles - January 9-11 2017
>
---------
RT 4.4 and RTIR training sessions, and a new workshop day!
https://bestpractical.com/training
* Los Angeles - January 9-11 2017
