On Wed, Jan 4, 2017 at 10:13 AM, Alex Hall <ah...@autodist.com> wrote: > Hi all, > I'm just wondering if there's a conventional place to store scripts that run > crontool jobs? I've got one to notify people of old tickets, but I'll be > making more, now that this one is working. Thanks again for all the help > with that script, by the way.
We just have the whole script in the crontab: % sudo crontab -l -u rtcrontool [...] 15 8-16 * * 1-5 /opt/rt4/bin/rt-crontool --log=warning --search RT::Search::FromSQL --search-arg ' Queue = "Systems" AND Owner = "Nobody" AND ( Status = "new" OR Status = "open" ) AND ( Starts IS NULL OR Starts <= "now" ) ' --condition RT::Condition::CreatedBusinessHoursAgo --condition-arg 4 --action RT::Action::MailAdminCcs --transaction-type Create --transaction last --template "Unowned Ticket" [...] -m
