When a ticket that has child or dependent tickets is displayed, any child/dependent tickets that are resolved are shown at struck through.
In search results, if child/dependent tickets are shown, resolved ones are not struck through. Has anyone patched RT to strike resolved child/dependent tickets in search results? Should I report this as a bug? We're using RT4.2.8. Thanks, Keith -- "A champion is someone who gets up when he can't" - Jack Dempsey --------- RT 4.4 and RTIR Training Sessions https://bestpractical.com/training * Paris - April 24-26, 2017