Hello,

We are having the below requirement for you. Please go through the
requirement and let me know your interest

*Title:* IT Trainer

*Location:* Palo Alto, CA

*Duration:* 6+ Months

*Client:* Jazz Pharmaceuticals



*Brief Description:*

Jazz Pharmaceuticals is seeking an experienced global trainer to support
our corporate IT organization.  In this contract role, you will be
responsible for educating end-users on new technologies, tools, services
and changes to existing use-ability procedures.  This role will interface
with all levels of management and individual contributors and success in
this role will be demonstrated through the ability of our end-users to use
technology and services effectively.

Initial focus will be very hands-on to build and deliver training on core
IT communications services (WebEx, video conference), both instructor led
and eLearning.  Windows 10 and cyber security training will be added later
in the year. Once these core areas are in place, a broader IT training
assessment and curriculum will be developed.

* Essential Functions*

•        Conduct technical global training sessions - both instructor-led
and virtual.

•        Develop new and update/improve existing training and related
materials

•        Partner with SMEs and functional areas to identify IT training
needs and to develop/revise required training programs, courses and
materials as required.

•        Expand our eLearning and web-based training materials and champion
the continued use of these materials.  This includes training knowledge
base, best practice tips, how-to guides, and others.

•        Work with outsourced service providers to collaborate on user
guides and content.

•        Assess training needs to determine the best approach to meet the
requirement (instructor-led vs. eLearning; develop new training vs.
leveraging materials from service provider).

•        Be proactive in identifying future training needs and requirements.

•        Assess and develop annual training plans and an overall IT
training curriculum.

•        Develop assessment tools to evaluate the effectiveness of training
including feedback, effectiveness and training assessment.

•        Develop metrics which support global training goals and measure
the effectiveness of the training approach.





*Required Knowledge, Skills, and Abilities*

•        Must be passionate about training and know what it takes to
provide exceptional and impactful learning experiences to users.

•        Minimum of 5 years of experience as a corporate trainer in a
global environment.

•        Experience in technical training of internal IT staff, executive
management, and end-users.

•        Possess a global mindset –take genuine interest in other cultures
and embrace the need to operate with cultural norms and across time zones.

•        Must have experience in delivery and development of classroom and
eLearning content, including virtual classroom. Experience with Saba
Meeting a plus.

•        Strong organizational and time management skills - effectively
manage multiple activities simultaneously and meet tight deadlines.

•        Strong presentation, communication and collaboration skills –
ability to interact effectively with stakeholders and SMEs at all levels
and locations.

•        Excellent interpersonal, verbal and written communication skills,
including the ability to communicate technology concepts to non-technical
audiences.

•        Proficient in PowerPoint, Word, Excel and one or more training
development tools (e.g. Storyline, Captivate).

•        Experience with basic graphic design concepts and tools.

•        Experience developing and delivering training for Cisco WebEx,
Cisco videoconferencing, Windows 10 and/or Microsoft Outlook is desired.

•        Willingness to travel globally.



*Required/Preferred Education and Licenses*

•        Bachelor’s degree

•        ATD certification a plus



*Best Wishes,*

*Shravan, Senior Recruiter*

*+1 (650) 353-3227*

*[email protected]* <[email protected]>

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