Hi Friends, Hope you are doing great,
I have an urgent requirement from one of my esteem client, I will appreciate if you can have an eye on the below requirement and send me your consultant updated profile ASAP. *Sr. Technical Customer Support* *Seattle, WA* *6-12 Months* *Mandatory Skills:* · Salesforce · Experience supporting REST API’s, monitoring tools (e.g. Dynatrace), and authentication technologies (i.e. SAML2, ADFS). · Technical expertise in Real Estate, Financial Services or Life Sciences. *Job Description:* · Around 8+ years of experience with · 4 years of SaaS technical support or related customer facing role. · Ability to work independently with little direct supervision and as a part of a team. Excellent analytical and organizational abilities. · Ability to remain calm, composed and articulate when dealing with tough customer situations. · Superior oral and written communication skills. · Capacity to review policy process and/or Knowledge Base as necessary to provide answers or solutions to customers · Ability to navigate and troubleshoot in ticketing systems, bug submission and other support systems procedures. · Expert understanding of desktop operating systems including Windows and Apple OS. · *Experience using Salesforce.com.* · *Expertise in core Microsoft product stack.* · *Experience developing requirements for Customer Support.* · *Experience supporting REST API’s, monitoring tools (e.g. Dynatrace), and authentication technologies (i.e. SAML2, ADFS).* · *A basic understanding of modern markup and programming languages, such as XML, C#, Ruby, Python, PHP, JavaScript/jQuery or similar.* · *Technical expertise in Real Estate, Financial Services or Life Sciences.* *Thanks and Regards,* Kiran *Yochana IT Solutions INC* 23000 Commerce Dr, Farmington hills, MI-48335 [email protected] || *www.yochanait.com* <http://www.yochanait.com/> off: 248-598-7520 -- You received this message because you are subscribed to "rtc-linux". Membership options at http://groups.google.com/group/rtc-linux . Please read http://groups.google.com/group/rtc-linux/web/checklist before submitting a driver. --- You received this message because you are subscribed to the Google Groups "rtc-linux" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
