Hi,


I have an urgent requirement for Technical Program Manager / Project
Manager position @ Milpitas, CA



Please find the below job details and let me know your interest and
comfortably and do send me your updated resume in Word document format.



*Title:* Technical Program Manager/Project Manager
*Location:*  *Milpitas, CA*
*Visa:*  H1B/GC/USC Only.
*Duration:* Long-Term

*Job Description*:

Key Skills: Agile Methodology, Microservices / DevOps/ Digital
Analytics-Related to E-commerce.

We are looking for a  Technical Program Manager / Technical Account Manager
to manage our service lines at the customer location. In this role, you
should be a tech-savvy professional, and be able to provide technical,
product and business knowledge to support and strengthen customer
relationships. You would be the go-to person for all our service lines
related to eCommerce Microservices development, DevOps and Digital
Analytics and look at opportunities to win new business and increase sales
within the account. This role is responsible for the management of
development services to customers in the retail industry

*Key success factors*
Customer satisfaction through overseeing Service Delivery Planning &
Execution
Owns Account Planning and growing our footprint
Emphasis is on proactive problem prevention and consultative advice

*Scope and Decision Making*
Works with team to resolve sensitive issues
Assesses customer risks and needs and recommends appropriate solutions
Manages the delivery of recommended/agreed-upon services to achieve high
customer satisfaction and trust and is the SPOC for the customer on these
areas
Makes good, timely and financially sound decisions with moderate
uncertainty or pressure on a consistent basis

*Key Stakeholders*
Consistently demonstrates effective communication with customers and
employees
Occasionally leads sharing of best practices and guidance with team
community
Manages escalations and collaborates with team on solutions to get over the
escalations




Thanks





*- Sunny *
*Tech92 Info Systems, LLC. *9260, Cherry Tree Dr | 103, Strongsville | OH
44136
*T:* 216-769-7158
*E:* su...@tech92info.com | www.tech92info.com
<http://www.mejenta.com>

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