Hello Professionals,

Hope you are doing well.

 

Job Title: WindChill PLM

Job Location: Fort Worth, TX

Long Term Contract

 

Mandatory skills

.         Hands on experience on WindChill PLM, Java, core Java

.         Should have strong customization background around Form
processors, Validators, Data utilities, Form Controllers etc.

.         Good knowledge of and WindChill PLM WindChill PLM architecture,
installation, customization and application interface framework

.         Good troubleshooting experience in and WindChill PLM

.         Good working experience on ITIL Service delivery processes and GMP
validation processes

.         Should have knowledge about WindChill web services, creating
Interfaces with external applications

.         Should have experience working using Agile methodology

 

Preferred Skills

.         Familiarity with  WindChill PLM application

.         Should be able to play the role of Scrum Master

.         Should have strong Java background, Oracle Database

.         Knowledge on GMP change control processes

 

Job Roles/Responsibilities

.         Ensure services are delivered to the agreed SLA 

.         Identify, log, categorize, prioritize, resolve incidents and raise
a problem if required 

.         Ensure that incidents are followed up and solved appropriately 

.         Manage the lifecycle of incidents and minimize their adverse
impact on business operations 

.         Identify, investigate, and report on incidents and review findings
with key stakeholders 

.         Coordinate crisis management with relevant stakeholders, if
required 

.         Perform Periodic review for all the in-scope processes (review
such Incident, Change Request, Problem Report, Audit Trail, User Access
Request, Reviews etc. (not limited to...).

.         Oversee Problem management 

.         Identify potential improvement areas 

.         Coordinate fulfillment of service requests 

.         Support SOE for application life cycle Management activities

.         Work with vendors/suppliers for incident/Problem/Change resolution

.         Good communication skills

 

Thanks & Regards

Deependra Kumar

 

IDC Technologies, Inc
Work: 408-882-6922
Mailto:  <mailto:[email protected]> [email protected]



920 Hillview Court, Suite 250,
Milpitas, CA 95035
_____________________________________

Empowering Technologies Services

Remote Services | IT Services | BPO | 

IT Consulting | Staffing Solutions |

_____________________________________

 

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