Hello Professionals,

Hope you are doing well.

 

 

Role: SAP PI Consultant

Location: Naperville, IL

Client : CTS/HCSC

 

Job Description:

 

Need 9-10 Years of experience

.         Provide L2 Triage Unit support (Includes all Triaging effort in
handling Incidents, Non-Ticketed Support activities, UI/Online availability,
Coordination with Infra/Business & client Project/ Development team). 

.         Application Triage support Respond and Resolve Incidents Working
with interfacing applications for resolution. 

.         Should have willingness to learn and basic understanding of
technologies that are required to support the application. Experience in
handling Incident Management, Ticket Handling, Co-ordination among different
Teams, Initial analysis on problems, co-ordination with SME on identifying
the Root cause Good Communication 

 

 

Thanks & Regards

Deependra Kumar

 

IDC Technologies, Inc
Work: 408-882-6922
Mailto:  <mailto:[email protected]> [email protected]



920 Hillview Court, Suite 250,
Milpitas, CA 95035
_____________________________________

Empowering Technologies Services

Remote Services | IT Services | BPO | 

IT Consulting | Staffing Solutions |

_____________________________________

 

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