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Certified Product Owner

6 Months

NJ





*JOB OVERVIEW:*

This position is responsible for leading digital experience projects across
ecommerce websites, mobile applications, content management system,
marketing automation platform, customer communication and survey tools,
digital asset manager, ratings and reviews functions and much more. The
ideal candidate has strong software development experience and has
progressively increased in technical responsibilities and assumed
leadership roles over the last 3-5 years.

Deliver effective communication and guidance to both the IT development
groups and business departments for the execution of front end digital
experiences and enhancements of back end systems. Drive technical business
requirements, identify system and data opportunities and limitations.
Document solutions that provide optimized technical result. Create
functional specification documents, data flow diagrams, process procedures
for complex business requirements and supporting ecommerce systems.



*KEY RESPONSIBILITIES: *



   - Work with cross functional business and IT departments to identify and
   deliver new business-driving technical solutions that improve the user
   experience, deliver improved data, and streamline back end processes.
   - Create functional requirement documents that outline all elements of
   the new technical solution including the user’s web needs, back end
   business logic and business system dependencies.
   - Define scope of work, level of effort, timeline parameters, and budget
   needs to support each project. Manage any changes across teams, to reduce
   delivery risk and level set expectations across the project teams.
   - Collaborate with 3rd party vendors and system integrators to deliver
   highly integrated technical projects. Drive requirements and technical
   discovery sessions with partners.
   - Keep abreast of industry trends and analyze user research to define
   appropriate customer experiences for each digital channel to help business
   stay ahead of competition.
   - Manage cross functional team dependencies for highly complex projects.
   Deliver progress reports, requirements oriented project schedules, and
   ongoing status communications to all business stakeholders and IT teams,
   advising of any scope or requirement changes.
   - Collaborate with development, QA and UAT teams to ensure accurate
   requirements delivery based on predefined criteria.
   - Mentor junior Business Systems Analysts.



*Qualifications*



*WORK EXPERIENCE:  *



Typically *8* or more years of increasing responsibility *and* *complexity* in
terms of any applicable professional experience.



*PREFERRED EDUCATION:  *



Typically a Bachelor's Degree in STEM field or global equivalent in related
discipline. Master's degree or global equivalent preferred. May hold *two* or
more industry certifications.



*KNOWLEDGE & SKILLS:  *



   - Experience in digital commerce, mobile application support, digital
   marketing platform integration, and data management.
   - Strong experience in software development. Must have played roles of
   Software Developer and technical lead in recent past.
   - Exposure to ERP systems and customer information systems is preferred.

   - Proven project management experience in B2C or B2B.
   - Certified Product Owner desirable
   - Strong knowledge with SDLC waterfall and agile methodologies
   - Experience in generating technical front and back end requirements
   including data and process dependencies. Ability to explain complex
   elements in a simply way.
   - Strong understanding of industry practices
   - Excellent interpersonal skills, with the ability to communicate at all
   levels within internal business units, IT departments, and 3rd party
   vendors.
   - Good negotiating skills, project management abilities, consultative
   skills and ability to manage a budget
   - Comfort managing concurrent projects in a fast-based, results driven
   environment.
   - Excellent independent decision making, analysis and problem solving
   skills.
   - Strong process engineering skills.
   - Excellent presentation and public speaking skills

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