HI *Partners* ,

*Greetings from Canopy One Solutions.*



Please go through below requirement if you are comfortable please share
your updated resume and below submission details.



*Role : Genesys Developer*

*Location : **Franklin lakes, NJ, Horsham, PA, Hartford, CT,  Dallas, TX,
Baskin Ridge, NJ, Phoenix, AZ,  Raleigh, NC, Plymouth, MN, Cypress, CA,
Austin, TX, Charlotte, NC.*

*Type: Contract*


*Passport number mandatory.*



*Job Description:*



•        Routing Development Experience in Contact Center Solutions (Voice,
IVR and Multi-channel)
•         Genesys certification in Routing
•         Experience in developing Routing workflows using Composer
•         Extensive SCXML troubleshooting
•         Experience in Orchestration Server
•         Extensive knowledge in Genesys rule authoring tool (GRAT),
Genesys rune engine(GRE)
•         Experience in ECMA scripting
•         Experience in designing, developing and debugging routing
solutions implemented using Genesys Orchestration Server, Genesys Rules
Engine and URS
•         Working knowledge of Genesys/Cisco Framework, reporting, routing
and multi-channel components
•         Ability to architect routing design and development for new
solutions that will be implemented for the customer
•         Clear understanding of reporting (GIM/ICON) schema and impacts to
reporting with respect to routing changes
•         Experience in troubleshooting routing issues in production on call
•         Excellent Communication and interpersonal skills
•         Configuration management tools





Full Name:



Contact No.:



Email id:



Current Address with Zip code:



Relocation:



Availability to join the Project:



Last 4  SSN:



Currently in project (Y/N):



Open for Inperson Interview (Y/N)



Visa Status & Expiry:



Had you interview with CTS:



DOB:



Skype ID:



Availability for interview:



LinkedIn ID



Any offers in pipeline



Reason for Change



Education Details (University & Year of pass out)



Reference 1



Reference 2





*Thanks & Regards,*



*Suneetha Bonela   Canopy One Solutions, Inc.   Desk: 703-831-8282 Ext.
2537                  Fax: 703-439-2550*
  Email:* [email protected]*   <Email: [email protected]>  Web:
www.canopyone.com <http://canopyone.com/>

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