Job ttile: CRM Dynamics Business Analys

Location: Farmington, CT/ West Palm Beach, FL

Duration: Long term Contract

Interview Type: Webex Video & Audio

 

 

Job Description

.         Minimum 4-5 years of experience as a Business Analyst

.         Minimum 2-3 years' experience Dynamic product

.         Familiar with Strong on MS CRM Sales, Field Services and Call
Center modules

.         Application integrations knowledge with MS CRM

.         Data migration and deployment knowledge would be preferred

.         Guide end users on various stages on business processes

.         Document how to type of questions, change request. Communicate
CR's effectively with product lead

.         Good Communication is must, Should be in position to address users
questions/how to

.         Willingness to visit branches at any location in unites states

.         Should be able to perform quick triaging and provide workaround as
applicable

.         Document workarounds and share with other users 

.         Coordinate with development team to provide better understanding
of the business user's need and help resolve any queries related to the
requirements.

.         Work with business users to develop acceptance criteria for the
test cases and test scenarios

 

 

Thanks & Regards,

Priyanka Kumari

Desk no : 609-853-0818 Ext-2201
Fax :   609 799 5746 

 <mailto:[email protected]> [email protected]

 <mailto:[email protected]> [email protected]
( <http://www.nityo.com/> www.nityo.com)

 

 

 

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