Hello Professionals,

Hope you are doing well.

 

Role: AEM Admin

Location: Atlanta, GA 

Long Term Contract

 

Job Description:

•     Enabling new users

•     Defining / Creating folder structure in the AEM Repositories and
associated user roles specific to each project

•     Interface with Analytics and WEX teams to engage with AFD tenants

•     Handle direct support requests from the tenants

•     Cascading these structures across environments in the AFD Pillar (i.e.
start in sandbox or dev, then deploy to staging / prod as needed).

•     Coordinate and own the dispatcher configurations for the pillar.

•     Perform code reviews with teams that elect to create custom code.

•     Execute brand review / approval for all domain names to be loaded into
the AFD pillar.

•     Generate multi-domain SSL certs as needed for AFD pillars, coordinate
with the AMS Customer Success Engineer to have them loaded where needed.

•     Track daycare support for any issues afd shared or tenant code may
have on their pillar.

•     Escalate support / SLA issues as appropriate.

•     Maintain a calendar for all events on the AFD Pillar

•     (system changes, code upgrades, client builds)

•     Review, coordinate and approve release notes / test results for tenant
releases (n/a for KPO pillar - they will manage this themselves)

•     Participate in weekly status meetings with tenants

•     Coordinate provisioning / cloning of environments to offline
environments as needed to support new release testing.

•     Maintain the regression test suite for the pillar and coordinate any
refactoring required as tenants and the afd shared dev team enhance their
code suite.

•     Coordinate responses to regression test issues that cross multiple
tenants.

•     Oversee and at times participate in the maintenance and extension of
the shared code library for AFD tenant requirements.

•     Participate and initiate if needed incident triage sessions for
production

•     Maintain a dashboard for the pillar to include

Ø  Current status for each tenant

Ø  SLA tracking for support requests 

Ø  Known issues with path to resolution

•     Schedule, communicate and coordinate Service Pack and Version Upgrades

 

 

Thanks & Regards

Deependra Kumar

 

IDC Technologies, Inc
Work: 408-882-6922
Mailto:  <mailto:[email protected]> [email protected]

920 Hillview Court, Suite 250,
Milpitas, CA 95035
_____________________________________

Empowering Technologies Services

Remote Services | IT Services | BPO | 

IT Consulting | Staffing Solutions |

_____________________________________

 

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