Hello Professionals,

Hope you are doing well.

 

Role: AEM Admin

Location: Ann Arbor, MI

Long Term Contract

 

Job Description:

.     Enabling new users

.     Defining / Creating folder structure in the AEM Repositories and
associated user roles specific to each project

.     Interface with Analytics and WEX teams to engage with AFD tenants

.     Handle direct support requests from the tenants

.     Cascading these structures across environments in the AFD Pillar (i.e.
start in sandbox or dev, then deploy to staging / prod as needed).

.     Coordinate and own the dispatcher configurations for the pillar.

.     Perform code reviews with teams that elect to create custom code.

.     Execute brand review / approval for all domain names to be loaded into
the AFD pillar.

.     Generate multi-domain SSL certs as needed for AFD pillars, coordinate
with the AMS Customer Success Engineer to have them loaded where needed.

.     Track daycare support for any issues afd shared or tenant code may
have on their pillar.

.     Escalate support / SLA issues as appropriate.

.     Maintain a calendar for all events on the AFD Pillar

.     (system changes, code upgrades, client builds)

.     Review, coordinate and approve release notes / test results for tenant
releases (n/a for KPO pillar - they will manage this themselves)

.     Participate in weekly status meetings with tenants

.     Coordinate provisioning / cloning of environments to offline
environments as needed to support new release testing.

.     Maintain the regression test suite for the pillar and coordinate any
refactoring required as tenants and the afd shared dev team enhance their
code suite.

.     Coordinate responses to regression test issues that cross multiple
tenants.

.     Oversee and at times participate in the maintenance and extension of
the shared code library for AFD tenant requirements.

.     Participate and initiate if needed incident triage sessions for
production

.     Maintain a dashboard for the pillar to include

.      Current status for each tenant

.      SLA tracking for support requests 

.      Known issues with path to resolution

.     Schedule, communicate and coordinate Service Pack and Version Upgrades

 

 


 <https://idctechnologies.com/> Description: Description: Description:
Description: Description: cid:image001.png@01D55BED.58225740


Deependra Kumar | Senior Technical Recruiter


IDC Technologies Inc.

Email:  <mailto:p...@idctechnologies.com> deependr...@idctechnologies.com

Phone: 408-882-6922

Website:  <http://idctechnologies.com/> idctechnologies.com 



 

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