HI Professionals,
Hope you are doing great!
Please go through the JD and reply me with your updated resume, below
details ASAP
*Role: .Net Developer with Production Support Experience (No OPT EAD’s)*
*Location: Fort Worth, TX*
*Deliverables: *
- *Minimum 7 years of experience Support project experience with LS
domain knowledge*
- *ITIL knowledge is a must should have worked in support engagements*
- *Lead the L2L3 team for a specific tower to ensure that all the
applications under that tower are supported adhering to SLAs*
- *Interface with key application stakeholders to ensure that they are
satisfied with the support services and processes that are being followed*
- *Ensure quality of services customer satisfaction*
- *Liaise with Service Assurance application managers in review of
processes deviations*
- *User account management request User incidents and queries Focuses on
proactive maintenance root cause analysis and permanent fixes to improve
application stability Operational Changes *
- *Design Build testing and implementation *
*Panelist Note: We are looking for resources who have worked in support
engagement and who are well versed with ITIL processes. LS domain knowledge
will be added advantage.*
*Passport Number and client ID/badge mandatory below 10 years profiles*
Full Name:
Contact No.:
Email id:
Current Location:
Relocation:
Availability to join the Project:
Currently in project (Y/N):
Open for Inperson Interview (Y/N)
Visa Status & Expiry:
Last 4 SSN:
DOB:
Skype ID:
Availability for interview:
LinkedIn ID
Any offers in pipeline
Reason for Change
Education Details (University & Year of pass out)
Referece1
Referece2
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*Thanks & Regards,*
*Thanks & Regards,*
*Vikritha Mustyala*
Tel: 703-831-8282 Ext. 253 <703-831-8282>9 .Fax: 7034392550
<703-867-7172>
Email: [email protected] Web: www.canopyone.com
<http://canopyone.com/>
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