Hello *Associate*,

Hope you are doing well
We have below requirement open. Please send me your genuine candidate on my
email ID  *[email protected] <[email protected]>*





*Role : IAM L2 Support EngineerLocation : ConnecticutResponsibilites - In
detail*
The position is for an operational (run) group. support engineers will
respond to incidents and as well as handle support requests for a variety
of technologies related to our IAM services.
Support engineers will also have project responsibilities (i.e. executing
on the improvements and automation identified by them or others on the
team) and will own small projects within their respective area.
As a queue owner, support engineers will be responsible for the general
health of the queue (resolving tickets, identifying trends, finding the
technical cause of problems) as well as recommending and implementing
process / system changes to eliminate incoming workload, optimizing team
process, diagnosing problems to the root cause and resolving them, and
escalating where appropriate.
The position is for a primary day shift (8-10 hours per day). Participation
in a team 24x7 weekly rotation is part of the role. More extended off-shift
time may be needed but these would be planned in advance, and generally
associated with project work where maintenance windows need to be observed.
This is not a low level position. The candidate will need a deep
understanding and technical expertise to apply in a hands on environment.
Engineers that only want to do projects and/or design and architect
solutions will not be happy with this role.
While not a hard requirement, given the overall direction of IT
infrastructure is to transition workloads to the cloud, experience with
Azure, AWS, and cloud development is a plus.

*Technical Skills - In Detail*
Strong troubleshooting skills and logic
Break/Fix, Provisioning & Decom, Patching, Migrations, Documentation
At least 5+ years of experience in relevant technologies
Hands on knowledge of SailPoint IdentityIQ environments (Certification is a
plus)
Must be able to work well in an ambiguous and changing environment

Core Skills/Technologies
Sailpoint IIQ
Connectors/Applications
SSF (JML Process)
Tasks/workflows
Business Rules
Familiarity with the debug interface
Data Aggregation
SSO
Kerberos
SAML (Ping Federate, Azure AD)
OAuth/OIDC
PKI
Symmetric/Asymmetric encryption
Hashing
General knowledge of integration points


*Thanks & Regards*

*Mohammed Ifthekharuddin*

 Tel: 703-831-8282 Ext 223 Cell: 323-825-5662
  Email: [email protected]  Web: www.canopyone.com
<http://canopyone.com/>

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