HI, Hope you are doing great!
This is Harry from Dynamic Enterprise Solutions. We have urgent requirement with one of our client's, please review below job description and let me know your interest Position ID: DYES00008340 Title: Salesforce Business Analyst (Salesforce Service Cloud and/or Health Cloud preferred) Location: North Chicago, IL Duration: 12 Months+ Locals Preferred Description * Understand the New Product Launch strategy; works directly with Business teams to understand business processes; identifies IT capabilities and information required to support the business processes and collaborates in the development of IT strategies. * Create Process maps of business and system processes for the new product launch. Coordinate reviews of process flows and drive stakeholders to make decisions. Identify process disconnects and translate them into improvement opportunities with cost savings or avoidance, productivity improvements, or business benefits. * Write User Stories in JIRA * Work with training team to develop accurate training per business and system processes. * Write User Acceptance Test (UAT) scripts and coordinate UAT testing. * Evaluate user stories and business needs against out of the box capabilities of Salesforce. * Develops business relationships and integrates activities with other BTOs to ensure successful implementation and support of project efforts. Understand Care Model strategy from Commercial and ensure it is carried through to implementation. * Identifies current and emerging business needs and evaluates alternative technology solutions using standard information systems methodologies and best practices. * Uses appropriate tools to collect, correlate and analyze data; records and maintains technical data for use in developing operating and instruction manuals. Conducts tests; develops preliminary findings for review by experienced analysts. Assists in the development of standards and procedures. Prepares written reports of work. Applies and executes standard information systems theories, concepts and techniques. * Determines approach and solution to problem when issue is within scope of own ability. Develops solutions to problems where casual relationships can be identified and precedents exist. * Applies analytical thinking skills to diagnose and make recommendations on systems. Incorporates knowledge of business and technology to make recommendations. Translates data gathered from user discussions into business requirements. Identifies business/system needs and recommends solutions. Assists with the testing strategies and develops preliminary findings. * Analyzes departmental processes and needs, and makes recommendations that are most effective means to satisfy those needs. Analyses the most complex work procedures and job methods and presents concepts to simplify those procedures. * Work is performed and technical decisions are made with a high degree of independence and performance is judged by results obtained. * Works effectively with team/group to accomplish organizational goals. Actively participates in client or team meetings by offering suggestions. Provides leadership to project planning. * Monitors and organizes the efforts of technical and business support staff. Manages projects according to milestones and completes tasks assigned by more experienced analysts and managers. Guides the efforts of less experienced staff. * Exercises latitude in approach to problem and solution. Work is reviewed for soundness of business judgement and to determine if overall results and objectives have been achieved. Errors or failure to achieve expected results may result in project delays and/or the expenditure of more resources than was planned. Regular assignments are completed with minimal supervision. * Allies with other BTS functional areas to remain current on project status, and inform customer management of progress; conversely, keeps BTS managers aware of user issues and resolves conflicts. * Identifies the impact of any relevant statutory, internal or external regulations on the organization's use of information. * Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Basic: * Bachelor's degree or an equivalent combination of education and work experience * 4+ years of related work experience * Experience using JIRA is required * Experience working on Patient Assistance Programs, in Pharmacies is preferred * Working on Agile project teams preferred * Salesforce Service Cloud and/or Health Cloud preferred Description Details 1. Are you open to look at candidates willing to relocate? Yes 2. Years of experience/education and/or certifcations required: 3. What are the top 3-5 skills requirements should this person have? a. Business processes, maps, efficiencies b. Work independent c. Salesforce Thanks & Regards Harry John Dynamic Enterprise Solutions Inc 1801 Hicks Rd, unit A Rolling Meadows, IL -60008 (847) 719-7902 / (847) 874-7274 C 224-635-0898 Email: <mailto:[email protected]> [email protected] URL: http// <http://www.dynamic-enterprise.net/> www.dynamic-enterprise.net -- You received this message because you are subscribed to "rtc-linux". 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