Hello Business Partner,

Hope you are doing great. Came across your resume on one of the Job Boards & 
found it suitable for the below mentioned position. Kindly forward me your 
updated resume along with rate expectations, current location & availability, 
if interested & available.

Job Title: Help Desk Support/Level II Support
Location: Albany, NY 
Duration: 12+ Months
Client: State of NY (State Client- NY State)
Interview Type: Telephonic/Skype or Webex
Experience Required: 5+ years

 

Job Description:

 

IT Specialist:

 

Work in the field of Information Technology, experienced in the usage and 
support of a collection of development platforms, technical architectures or 
business applications and products that run on those platforms – beyond that of 
a Programmer.

 

*       24 months experience supervising and providing technical support for 
level 2 help desk staff.
*       24 months experience utilizing VMware vSphere to support virtual 
desktops including linked clones.
*       24 months experience using LanSweeper, Remote Desktop and Active 
Directory, any of these.
*       24 months experience using ITSM service desks.
*       24 months experience resolving hardware and software issues and 
troubleshooting Windows 7 applications and OS.
*       24 months experience configuring and installing Windows based hardware, 
peripherals, network printers and thin clients.
*       24 months experience in network monitoring, permissions and 
troubleshooting user accounts. 
*       24 months experience with the installation and support of Microsoft 
Office suites in an enterprise environment.
*       24 months experience managing equipment inventory
*       12 months experience troubleshooting Windows 10 OS and applications
*       Working experience with State clients (Agencies) preferred.

 

 

Please reply me back with your updated resume in MS Word format along with Rate 
expectations & current location. In-case, you are not interested, kindly pass 
this requirement to your friends or colleagues who might be interested. 
References are much appreciated.

 

 

​Warm Regards,

Saumil Desai

Greycell Labs Inc.

Lead IT Recruiter

Email: [email protected] <mailto:[email protected]> 

Fax: 732-444-0121

190 Lincoln Highway, Suite 201

Edison, NJ- 08820

____________________________________________

GREYCELL LABS INC

INC 5000 – 2016 Awarded Fastest Growing US Firm

Web: www.greylabs.com <http://www.greylabs.com> 

SBE/WBE & MBE Certifed | E-Verified

Staffing | Projects | Solutions

 

 


 
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