Role:-Genesys Cloud

Buffalo NY/Louisville KY

 

Open 

 


Technology - M/F, ODBA, SQL DBA, M/F DBA, App Support, Incident Management,
etc

Genesys Pure cloud (ININ) Implementation, Configuration and support.

Genesys Cloud enablement would be good to have. 


Job summary (in sentence format) - A quick description of the job.

o   Brief description of the job purpose

o   Overview of main responsibilities

o   Two to three sentences

Candidate should be able to support customer Genesys pure cloud environment
configuration, implementation and deployment to production. 

Candidate is expected to work with their internal telecom, infra groups to
support Pure cloud implementation. 


Job responsibilities (bullet points) - Describe what the job duties are.
What will the hired candidate be doing in this role?

o   The essential functions of the job

o   List of 5-10 responsibilities

o   Begin each with a present tense action verb; "develop software"

o   Include only higher-level responsibilities

o   Arrange in logical order

.       Ensure Necessary technical help and support for Genesys Pure cloud
implementation. 

.       Candidate is expected to liaise with Business users, call center
groups for Pure cloud implementation and support.  

.       Participate in business stake holder meetings, orientation and
ongoing training of new IT staff

 

Hired candidate should be M or SM level and he will be joining as Genesys
Pure cloud experieneced professional.

 


Minimum Qualifications (bullet points) - What skills and qualifications are
needed in order to perform the job?

o   Must haves

o   Minimum KSAs (Knowledge, Skills and Abilities)

o   Determines which candidates are minimally qualified

.       10-12 Years of experience in Genesys Pure cloud resource with hands
on experience in implementing Pure cloud solutions. 

.       Strong experience in Genesys solutions and its products & technology

.       Strong experience Cloud enablement of contact center solutions

 

.       Implementation and release management process.

.       Good communication skills and presentation skills.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thanks & Regards,

Technical  Team Lead

Priyanka Kumari

Desk no : 609-853-0818 Ext-2201

Direct Number :-315-745-3356
Fax :   609 799 5746 

 <mailto:[email protected]> [email protected]

 <mailto:[email protected]> [email protected])

 

 

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