Hi,

Hope the day is treating well.

We are in urgent need of below ::

Remote Job Title : Business Analyst with CC&B (Customer Care and Billing)
Location : Chicago IL- (100 % Remote)
Duration : 6+ Months

Summary
The Business Analyst will work on providing requirements for an Oracle CC&B
CIS System at a large utility client.  This work will be performed  under
the direct supervision of the Project Executive or Project Lead.  The
Business Analyst will work with other SMEs to develop and document the
current state and proposed solution. This individual will also assist with
ensuring that deliverables meet client standards and expectations. The
successful candidate may work on multiple projects simultaneously and be a
team player.

Responsibilities
• Participate in workshops, design as-is flows, designed to-be flows,
gather requirements (through customer interviews, JAD sessions and review
of project artifacts), ensure requirements align, perform a fit gap
analysis, and conduct a RICEF Inventory (Reports, Interfaces, Conversions,
Enhancements, Forms)
• Develop new process documentation
• Develop and/or update user and system documentation
• Create and present reports or presentations as requested by the Project
Executive or Project Lead

Requirements
• Business Analyst with 3-5 years of experience working directly with the
Oracle Customer Care & Billing package (no specific module – generalist)
• Experience in Utilities industry (gas/electric)
• Experience in consulting, requirements gathering and solution design
using Oracle CC&B
• Experience in functional testing of different business processes in
Oracle CC&B
• Experience in writing designs in various functional areas – such as:
• Billing
• Cancel / rebill
• Credit and collections
• Rates.
• Service Order Manager
• Strong analytical skills required. Should be able to understand
end-to-end billing-related process flows within CC&B and to either solve
directly or document and escalate any issues that are discovered.
• General consulting experience – assisting with running workshops;
defining requirements and mapping processes
• Possess strong oral and written communication skills to assist with
presentations
• Strong skills in Microsoft Office (Excel, Word, PowerPoint, Visio and
Project)
• Agile experience a plus

Best Regards,
Surya Kulkarni | Senior Recruitment Executive
■ skulka...@vsoftconsulting.com
■ https://www.linkedin.com/in/surya-kulkarni-117257128/

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