***** We really respect your inbox and we do not want to bother you with our emails . In case if you do not wish to receive our future emails.. Its a small request to click on Change/Remove Subscription link below *****
Hi Professional,
Hope all is well.
Please share resume to the following JOB:
Position Title: Business Analyst – level 4
Location: Hartford, CT
Duration: 12+ Months
Experiences Required for This Role
Requirements Analysis – At least 3 years of experience and use cases with the following:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
- Leading ongoing reviews of business processes and developing optimization strategies
- Staying up to date on the latest process and IT advancements to automate and modernize systems
- Conducting meetings and presentations to share ideas and findings
- Working closely with clients, technicians, and managerial staff
- Managing projects, developing project plans, and monitoring performance
- Updating, implementing and maintaining procedures
- Prioritizing initiatives based on business needs and requirements
- Serving as a liaison between stakeholders and users
- Managing competing resources and priorities
Process Documentation – At least 3 years of experience and use cases with the following:
- Documenting and communicating the results of your requirements analysis
- Effectively communicating your insights and plans to cross-functional team members and management
- Gathering and reporting critical information from meetings with various stakeholders
- Monitoring deliverables and ensuring timely completion of projects
User Acceptance Testing – At least 2 years of experience and use cases with the following:
- Ensuring solutions meet business needs and requirements
- Performing user acceptance testing
Digital Platforms, Tools and Discipline – At least 2 years of experience and use cases with the following:
- Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration
- Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback
- Using of productivity, communication and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)
Knowledge, Skills, and Ability
Business Analysis
- Exceptional analytical and conceptual thinking skills
- The ability to influence and determine acceptable solutions with stakeholders
- Advanced technical and documentation skills
- Fundamental analytical and conceptual thinking skills
- Reporting and presenting
- A track record of following through on commitments
- Excellent planning, organizational, and time management skills
- A history of leading and supporting successful projects
Performance in Complex Situations
- Communication and collaboration with state-wide partners
- Clearing challenges for team members
- Comfort in blazing a path through an ambiguous work environment
- Judgement fitting to the ever-changing environment
- Ability to juggle multiple project workstreams
Service Design Team Building
- Supporting teammates’ skills and behaviors development and delivery
- A balance between strong domain expertise and flexibility
- Prioritization, organization, and triage in an independent environment
- Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
- Ability to maintain strict confidentiality
- Judgement in dealing effectively and diplomatically with all levels of government staff
Preferred Skills & Qualifications
Other Desirable Skills
- A bachelor’s or master’s degree in business or related field
- 3 years of business analysis or a related field.
- 1 year of user-centered design
- 1 year of user research and analytics
- 1 year of customer relationship management platforms such as Salesforce
- 1 year of web content management platforms such as Sitecore
***** We really respect your inbox and we do not want to bother you with our emails . In case if you do not wish to receive our future emails.. Its a small request to click on Change/Remove Subscription link below *****
