*Job Title:IBM Sterling OMS Order Management Business ConsultantRemoteDuration:6+ MonthsResponsibilities:*
- Build trusted client relationships through proactive account management and effective project delivery. - Establishes knowledge of client business challenges and priorities to translate into opportunities. - Maintains regular client communication and satisfaction, ensuring opportunities and challenges are addressed in a timely manner. - Helps deliver presentations to clients and management teams. - Translate client’s business needs into detailed Standard Operating Procedures (SOPs) and process flows. *Qualifications:* - Bachelor’s Degree - 5-7 years of professional business analysis experience, with strong relationship management, account management, and support experience. - Experieince with IBM Sterling OMS 9.x and Call Center. - Experience developing Standard Operating Procedures (SOPs) and user guides for complex OM implementations. - Minimum 4 years consulting industry experience working with external clients - Srong documentation Skills. - Experience working in an Agile environment. - Deep understanding of iterative development methodologies. - Excellent knowledge and understanding of current technologies and complex enterprise level applications. - Skilled ability to obtain, understand and respond strategically to client needs. - Highly detail oriented, well organized, and able to coordinate multiple projects simultaneously. - Strong analytical, problem solving and conflict resolution skills. - Energetic, motivated, service-oriented, and be able to multi task. - Proven track record of delivering on time, on budget, and meeting client commitments. - Excellent listening, oral, and written communication skills. - Excellent facilitation, presentation, and reporting skills. - Excellent interpersonal and teamwork skills. - Flexible to new situations and challenges. - Flexibility to travel up to 50 percent. *Preferred skills and education:* - Degree in Computer Science or Engineering - Strong understanding of complex Internet based enterprise level applications - Project management experience - Scrum or Product Owner certification Thanks Ramesh -- You received this message because you are subscribed to "rtc-linux". Membership options at http://groups.google.com/group/rtc-linux . Please read http://groups.google.com/group/rtc-linux/web/checklist before submitting a driver. --- You received this message because you are subscribed to the Google Groups "rtc-linux" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/rtc-linux/CABWaCvCpUwCEVKnkyfbNWQ%2BPEmxR_VMzc43vdqD%2Btn8dzWBLgA%40mail.gmail.com.
