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This is Harry from Dynamic Enterprise Solutions. We have urgent requirement with one of our client's, please review below job description and let me know your interest Position ID: DYES00010840 Title: Project manager and BI Consultant Duration: 6-12 Months+ Location: North Chicago, IL Locals Only Description: Analyst II - ISRM "Big Rock" Program Primary Skills: . Lead development of a wide range of documentation including process, training, communication, and metrics and reporting. . Experience collecting, analyzing, and summarizing/presenting data using MS PowerPoint and Excel (potentially including Power BI). . Strong understanding of technology and business process design, including MS Visio experience. . Role will primarily support the below initiatives: . Metrics program development . Risk program development . Training, awareness, and communication program development Delivery Requirements: . Role will coordinate closely with Portfolio and Project Managers as well as Project Sponsor and Project Leads to understand and deliver the required scope within planned timelines. . Individual should identify and escalate risks or issues with the Program and Project Managers and/or Project Sponsor. . The individual will rely on experience and judgment to plan and accomplish goals. . Strong collaboration and written communication skills. . A certain degree of creativity and latitude is required. . Individual will perform self-review of deliverables such that quality expectations are met prior to submitting draft deliverables for review. Team/Contract: . Position will reside within the Information Security Risk Management Team at AbbVie. Business Systems Analyst will report to the ISRM Operations Program Manager. . Contract to run from candidate's start date for 6 months. Qualifications: . Primary Skills above. . 5+ years of business system analyst experience. . Individual must be able to work full time in a remote setting. . Experience using MS PowerPoint, Excel, and Visio. . Strong written communication skills. Preferred Qualifications: . Experience with Power BI is preferred but not required. . Experience in information security / "cyber" is preferred but not required. . Understanding of technology/security risk and control frameworks (e.g., NIST CSF) is preferred but not required. Position ID: DESAL00011637 Job Title: Terraform Engineer Location: North Chicago, IL Duration: 9-12 Months+ Looking for a Terraform Engineer to further the Infrastructure as Code practice at Abbott. This role will be instrumental in expanding our use of Terraform in the public cloud space. Description: Experience provisioning public and private cloud infrastructure using Terraform. Ability to identify and document best practices for Infrastructure as Code, including any workflows and security concerns. Experience with Jenkins and Azure DevOps pipelines Requirement: Terraform Engineer should possess the following: * Ability to use a wide variety of open source automation tools for provisioning and configuration management (Ansible, Terraform, Packer, Value) * Ability to define pipelines in Jenkins or Azure DevOps for provisioning infrastructure * Ability to code and script in support of infrastructure management * Experience with Enterprise systems and IT operations * Being comfortable with frequent, incremental code testing and deployment * Understanding and focus on business outcomes * Understanding and efficiency in collaboration, open communication and reaching across functional borders Must Have: * Over 4-5 years of experience working with Infrastructure as Code * Experience with continuous integration tools such as GitLab pipelines * Experience with AWS or Azure * Experience with Enterprise versions of Terraform and Vault * Experience with Docker Enterprise Position ID: DESAL00011630 Job Title: Windows Admin Location: North Chicago, IL Duration: 9-12 Months+ Locals only Job Description RESPONSIBILITIES: Maintains smooth operation of multi-user computer systems, including networks. Duties may include setting up user accounts, maintaining library of system documentation and installing system-wide software and allocation of mass storage space. Activities may include administration of personal computers, client servers, electronic mail, on-line and internet resources, local area networks and wide area networks, and standard application software products. Interacts with users and analyzes vendor products. May recommend purchase of hardware and software, and coordinates installation with vendors and/or technicians. Trains internal users. Develops and monitors policies and standards of allocation and use of office automation equipment and resources. COMPETENCIES: Experience with a variety of operating systems protocols and tools, depending on the type of platform or application to be administered. Able to rapidly absorb and implement new technologies and procedures. Capable of performing tasks in dynamic/changing situations and, under stress, optimizing availability of system services to users/LOB staff. Expertise in File & folder permissions. Excellent interpersonal and communication skills. QUALIFICATIONS: Bachelor's degree in Computer Science, Engineering, or related discipline. At least three years of experience in systems support and working knowledge of specific technology to be administered. Familiarity with multi-platform environments. Understanding of security systems. The Open Systems team is part of the 24x7 Operations Organization within Abbott Global Information Services -Infrastructure Services and is responsible for high systems availability across Abbott enterprise. The Open systems team is responsible for Level 2 support, trouble-shooting, root cause analysis, trending, performance analysis and resolution in the area of Windows, Citrix, File, Print VMWare and Web technology. This position is for first shift, with some requirements for weekend and off hour work coverage. The incumbent: . Must have top technical ability, capable of conflict resolution, identifying alternatives, and providing solutions, while driving incidents to resolution. . Must have exceptional problem and analytical solving skills. . Must communicate effectively with all levels of personnel, written and verbal. . Must have excellent documentation skills. . Must have quality interpersonal skills to be able to work with large groups of technical and non-technical staff on complex and highly technical incidents . Experience in process improvement methods, procedures, metrics development, documentation and reporting. . Consistently contributes knowledge and content to the support organization. . Must collaborate with peers, cross-functional teams, team leaders, engineering and implementation to achieve end-to end products and process quality. Skills: Experience as technical expert in one or more of the following systems with proficiency in at least two of the following technologies: Windows, VMWare, Citrix, Web environments and File/Print. Candidate must demonstrate knowledge across infrastructure disciplines and technologies and has a broad understanding of IT standards and methodologies. This position requires overall understanding of monitoring and backup/recovery technologies. Candidate must have disaster recovery experience in a Windows environments. Experience working in a FDA regulated environment is preferred and candidate must be familiar with incident and change management requirements and practice. Position ID: DYES00010906 Job Title: Workforce Management (WFM) Location: North Chicago, IL Duration: 6 Months+ Locals Preferred Purpose: Responsible for supporting Workforce Management (WFM) application for a medium size Agent Contact Center. This analyst will be supporting the WFM Team, Contact Center Agents, and Leadership with the goal of creating a remarkable impact for our patients and healthcare providers. Position will be responsible for ensuring the right resources are in the right place at the right time to reduce cost, support operational growth, and ensure the appropriate and productive utilization of contact center resources. Applicant will maintain and update Forecast, Agent Schedules, Intraday, Shrinkage, Reporting and supporting real time contact center operations. Reviews, analyzes, and evaluates business systems and user needs. Documents requirements defines scope and objectives and formulates systems to parallel overall business strategies. May require an associate degree in a related area and 3+ years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Generally, supports commodity or generic/unspecified skills, such as Application Support, Business Analyst, Compliance Consulting, Domaine SME, SharePoint BSA. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a manager or a team Lead. Responsibilities: Support Contact Center Workforce Management (WFM) processes for Forecasting, Scheduling, intraday, shrinkage and Reporting Analytics to ensuring business goals, objectives, and service level agreements are satisfied. * Monitor and analyze call and activity volumes vs. available staff and optimize resource schedules to maintain contact center key performance indicators. * Maintain and update schedules for staff to ensure optimal coverage with the right resources, in the right place, at the right time. * Develop, analyze, and deliver WFM and Contact Center reports with lessons learned from prior day/week/month. * Maintain and adjust agent resource assignments ensuring they receive the right calls at the right time. * Review and approve agent time off and schedule change requests. * Research and analyze agent schedule adherence issues/concerns and deliver suggestions for improvement. Qualifications: * Prior medium to large call-center experience required * Prior WFM administrative and real-time scheduling support * High school diploma or GED equivalent required * College degree preferred * Requires skills in all the following: o Establishing resource schedules; o Supporting intraday real-time scheduling activities; o Identifying and delivering real-time schedule staffing decisions; o Developing, analyzing, and delivering WFM and contact center reports; o Maintaining and administering the WFM platform * Ability to communicate in a clear and professional manner (both written and verbal) to all levels of management * Experience training individuals or groups on new concepts and processes * Experience coaching agents to drive performance improvement * Ability to influence and lead others without direct authority * Innovative problem solver with an attention to detail and a focus on accuracy * Experience with WFM platforms preferred (i.e. Five9/VO) Position ID: DESAL00011574 Title: Senior Software Engineer (Full stack .Net/SQL) Duration: 9-12 Months+ Location: St. Paul, MN Locals Only Required Skills (Mandatory) 1) Building SQL Database -Querying/ Stored Procedures Experience 2) NET (API Development) 3) CSS/ HTML Exposure 4) Experience working with a Content Management System 5) Experience working with Azure/Dev Ops Nice to have: On Base exposure which is CMS system they use This role will sit on an Client R&D team which is responsible for supporting internal applications which are used to monitor different Laboratories Quality Control around the country. Three of these applications are moving into On Base (CMS) because On Base is meets the FDA mandated standards. This person will help with moving existing Applications into OnBase. Skill Requirements: . On Base configuration platform experience . HTML and e-Form development for On Base including JASON and Java Script . HTML and e-Form development capability including dynamic cascading data sets . On Base Configuration of external master data sets . On Base HTML and e-form dataset population from external to internal forms . On Base internal e-Form and Unity form development . Batch file scripting and visual basic code . Web services and API development and configuration for On Base . Web application development .Net/SQL . Security development for .Net custom applications . Familiarity with database administration concepts (SQL/Oracle) . Custom code management and/or version management . Server and web server administration for custom development .Net/SQL applications . Adhere to software qualification requirements for FDA validated applications . Independently unit test and turn over quality development and configuration . Gather technical requirements, develop, document and test standard configurations . Maintain a good working relationship with team members, customers and software vendors . Provide level 3 support experiences . Backup administration for other R&D client/server applications a plus . License server administration experience a plus General Requirements: . Deliver accurate and unit tested technical solution . Deliver solutions on time . Team player & self-starter . Maintain responsiveness and customer focus . Create and maintain documentation . Is highly organized, capable of multi-tasking and prioritizing daily work . Exhibit the ability to work effectively across all teams and build positive working relationships . Proven ability to interpret complex information and provide informed analysis . Demonstrate broad technical awareness and understanding of the IT services . Ability to bridge technical concepts to business or non-technical resources On Base Training will be available. Strong communication skills. This person will need to come in and get up to speed quickly with the technical lead while also having the ability to work with OnBase Admin, and BA's throughout the project Position ID: DYES00010831 Title: Project Manager - Merger & Acquisition (M&A) Integration PMO Location: Mettawa, IL Duration: 9-12 Months+ Rate: $ 65/HR (max) Locals Only Primary Function: As part of the Merger & Acquisition (M&A) Integration PMO, work with Commercial project managers in the execution, management, and reporting of M&A projects. Oversee the collection of regular project status reports including but not limited to project health, milestones, dependencies, key issues, and key risks. Assist M&A Integration PMO in the management of PMO templates, tools, processes, and other operational tasks. Review project plans for quality assurance. This individual will report to the M&A Integration PMO Director. Key Responsibilities: . Workstream Project Manager Onboarding: Onboard workstream project managers on M&A project management requirements and expectations. Review M&A PMO processes, templates and tools. . Review Workstream Project Health: Conduct regular review of workstream project plans to assess health, issues, risks and timeliness of tasks. Escalate to M&A PMO and workstream leads as required. . Review Documentation of Integration Dependencies: Assist Integration PMO Enterprise Liaison in reviewing Enterprise and external dependencies and tasks documented by workstream project managers. Work with workstream PMs to update dependencies as required. . Project Financial Review: Work with PMO Integration Finance Lead on managing project financials, approvals and review. . Integration PMO Meeting Management: Manage meeting agenda, publish meeting minutes and action items. . Integration PMO setup: Assist M&A Integration PMO team in the development of process, tools and templates. Qualifications: . Bachelor degree in Business, Information Systems/Computer Science or related discipline, or equivalent experience. . Demonstrated experience in managing projects. . Proven Microsoft Project, PowerPoint, Excel, and Word skills are required. . At least 3 years experience in project management, business systems analysis, or software development, with a minimum of 1 year experience managing projects . Individual must be able to work full time on-site (Mettawa - AbbVie ABV1 building). Preferred Qualifications: . PMP Certification . PPM Tool experience (e.g., Clarity) . Pharmaceutical experience Key Stakeholders: . Commercial Business Technology Solutions Thanks & Regard's Harry John Dynamic Enterprise Solutions Inc 1801 Hicks Rd, unit A Rolling Meadows, IL -60008 (847) 719-7902 /C 224-635-0898 Email: [email protected] -- You received this message because you are subscribed to "rtc-linux". Membership options at http://groups.google.com/group/rtc-linux . Please read http://groups.google.com/group/rtc-linux/web/checklist before submitting a driver. --- You received this message because you are subscribed to the Google Groups "rtc-linux" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/rtc-linux/086201d7110d%24dec0bfe0%249c423fa0%24%40dynamic-enterprise.net.
