HI, Hope you are doing great!
This is Harry from Dynamic Enterprise Solutions. We have urgent requirement with one of our client's, please review below job description and let me know your interest Position ID: DYES00011526 Title: Salesforce Project Manager Duration: 6 Months+ Location: Lake County, IL Salesforce Solutions Delivery Lead Job Description: Client US Commercial Patient Services Organization is looking for a Salesforce.com Solutions Engineering Lead to be part of the Architecture and Strategic Initiatives team in the digital transformation journey to lead the Development, Quality Assurance, Release and Operations of Patient Relationship Management platform for best-in-class patient service programs across all US brands This position is responsible to define the release plan in collaboration with product owner, program manager, business analysts & platform engineering team, lead the development team to deliver the features as per the release plan and lead the operations team to administrate & manage the production support & enhancements of the platform. This position is responsible to follow Client SLC process to ensure compliance to deliver quality and validated systems. This position is responsible to demonstrate continuous improvement in the delivery of SFDC solutions. This person will stay on top of technology trends, agile project management and perform the required technical research and due diligence when necessary to recommend the use of new technology capabilities. Responsibilities . Responsible for leading development, testing, release, and operations of applications built on Salesforce.com platform. . Manage large technical team (onsite & offshore) of tech leads, project managers, DevOps engineer, developers, QA engineers, administrators and provide them necessary support to ensure final deliverables meet business objectives. . Manage and oversee day to day activities of release team and ensure adherence to Client standards in project execution methodology, quality assurance and continuous improvement. . Responsible to work with stakeholders and develop delivery plan with dependencies and execute the plan for releases; monitor risks during release cycle & devise mitigation plan for risks, make sure dependent deliveries from other teams are aligned to meet the release timeline; effectively escalate issues, report release status, risks, and mitigation plans to program team . Responsible to meet with development teams regularly to ensure team has needed access, tools, and processes to complete their work, remove any impediments, get their feedback on areas of improvement and work with management to implement improvements. . Responsible for compliance with applicable Client Software development lifecycle Policies and procedures. . Responsible to make sure engineering team follows the current delivery process and seek feedback from team to improve/optimize delivery process for sustainable, scalable, and repeatable delivery. . Measure the quality of solution delivery & production operations; track and report the project spend; Capacity planning and resource optimization. . Manage application operations, monitor operational metrics, SLAs, help prioritize issue fixes, review, and publish operational metrics. . Able to work independently with minimal oversight; deliverables and relationships are monitored through periodic reviews. . Maintains hands-on technical expertise by making technical contributions to the software development and QA processes. . Proactively manage changes in project scope, identify possible crises and devise contingency plans. . Oversee and provide estimates for all resources required to achieve project goals and manage assigned budget throughout execution of project. Qualifications . Bachelor's Degree or an equivalent combination of education and work experience. . Minimum of 7 to 10 years of work experience in technical project execution on large enterprise projects, with experience in business requirements analysis, project management, solution delivery and operations. . Minimum 3 years of experience in implementing and delivering solutions built on Salesforce platform. . Experience in implementing Salesforce.com solution with one of the following modules - Service Cloud, Health Cloud and Force.com is required . Minimum 5 years of experience in project management and application delivery . Salesforce.com administrator/developer/consultant certification is preferred . PMP/CSM certification is preferred . Exceptional communication and interpersonal skills, with proven ability to building trust, listen, and ask effective questions. . Interest in technology trends and application of technology to improve end user's experience. . Proven track record of effective project leadership and positive results. Ability to self-manage time and priorities. . Strong understanding of the software development lifecycle methodologies and experience with Agile delivery . Strong leadership, project management skills, budgeting, time management, and problem-solving skills. . Broad knowledge of Information Technology Systems, with strong understanding of the relationship between business processes, applications, databases, processing platforms, storage platforms, security systems and networks. . Excellent written, verbal communication skills and can effectively communicate with architects, leads and business. Position ID: DYES00011573 Job Title: Workforce Management (WFM) Location: North Chicago, IL Duration: 6 Months+ Rate: $ 60/HR (Max) Locals Preferred Purpose: Responsible for supporting Workforce Management (WFM) application for a medium size Agent Contact Center. This analyst will be supporting the WFM Team, Contact Center Agents, and Leadership with the goal of creating a remarkable impact for our patients and healthcare providers. Position will be responsible for ensuring the right resources are in the right place at the right time to reduce cost, support operational growth, and ensure the appropriate and productive utilization of contact center resources. Applicant will maintain and update Forecast, Agent Schedules, Intraday, Shrinkage, Reporting and supporting real time contact center operations. Reviews, analyzes, and evaluates business systems and user needs. Documents requirements defines scope and objectives and formulates systems to parallel overall business strategies. May require an associate degree in a related area and 3+ years of experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Generally, supports commodity or generic/unspecified skills, such as Application Support, Business Analyst, Compliance Consulting, Domaine SME, SharePoint BSA. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a manager or a team Lead. Responsibilities: Support Contact Center Workforce Management (WFM) processes for Forecasting, Scheduling, intraday, shrinkage and Reporting Analytics to ensuring business goals, objectives, and service level agreements are satisfied. . Monitor and analyze call and activity volumes vs. available staff and optimize resource schedules to maintain contact center key performance indicators. . Maintain and update schedules for staff to ensure optimal coverage with the right resources, in the right place, at the right time. . Develop, analyze, and deliver WFM and Contact Center reports with lessons learned from prior day/week/month. . Maintain and adjust agent resource assignments ensuring they receive the right calls at the right time. . Review and approve agent time off and schedule change requests. . Research and analyze agent schedule adherence issues/concerns and deliver suggestions for improvement. Qualifications: . Prior medium to large call-center experience required . Prior WFM administrative and real-time scheduling support . High school diploma or GED equivalent required . College degree preferred . Requires skills in all the following: o Establishing resource schedules; o Supporting intraday real-time scheduling activities; o Identifying and delivering real-time schedule staffing decisions; o Developing, analyzing, and delivering WFM and contact center reports; o Maintaining and administering the WFM platform . Ability to communicate in a clear and professional manner (both written and verbal) to all levels of management . Experience training individuals or groups on new concepts and processes . Experience coaching agents to drive performance improvement . Ability to influence and lead others without direct authority . Innovative problem solver with an attention to detail and a focus on accuracy . Experience with WFM platforms preferred (i.e. Five9/VO) Description Details Are you open to look at candidates willing to relocate? Y What are the top 3-5 skills requirements should this person have? 1) Attention to details 2) Experience with Excell, Visio and PP 3) Able to document training guides 4) Data analytical aptitude 5) Excellent communication skills What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification? WFM (Work Force Management) experience as Analyst Conact Center experience What type of environment is this person working in? Combination of team and independent Work Schedule (Define days,# of hours) Mondays to Fridays form 10:00am CST to 6:30PM CST. Is Overtime offered or required? No Does this position offer the ability to work remotely on a regular basis or is it an on-site role? If remote opportunity exists, what are the options Currenlty this position is on-site for 3 days and 2 day remote. If we find a skilled WFM Analyst, open for negotiations on this area. Is the worker onshore or offshore? Onshore Will there be Domestic and/or International Travel? No Position ID: DYES00011545 Title: Electrical/Mechanical Engineer Location: Irvine, CA Duration: 12 months (possible ext.) Locals Preferred Job Description - Overview: The Combination Product group within Client Science and Technology is looking for an experienced Electrical/Mechanical Engineer to lead the development of physical test methods for medical device products: the creation, validation, and training. The candidate will be working with a cross functional team from various disciplines to develop physical/mechanical test methods, perform routine testing and analysis, and author protocols as well as the reports. The ideal candidate will have experience with various optical and mechanical inspection systems. A plus would be experience with programming LabView. Responsibilities: 1. Collaborating with a cross functional team and contributing on projects of varying complexity. 2. Developing and validating Physical/Mechanical Test Methods - specifically for optical and mechanical measurement test instruments. 3. Setting-up and performing experiments and document results. 4. Able to perform data analysis/trending using statistical tools. 5. Writing protocols and reports. 6. Able to troubleshoot experiments and instrumentation. 7. Responsible for compliance with all applicable Client policies and procedures. 8. Follow, understand, and comply with Client SOP's and policies on cGMP's and safety. Maintains a clean, safe, and organized working area. Qualifications: BS or MS in Electrical/Mechanical Engineering, or and equivalent science and experience (Three to Five years of work experience). Theoretical and practical knowledge to carry out job function. Assignment is set to run for 12 months but could be extended based on performance and department need. Additional Information: 1. Do you have any upcoming time off or business travel? No 2. What hours and days will this person be working? Typically, is from Mon- Fri, 8hrs each day; however, there could be instances where additional days or hours maybe needed to complete the assignment. 3. What are the top 5 skills/requirements this person is required have? . Required Skill 1: Experience developing and validating physical test methods . Required Skill 2: Experience using optical measurement and mechanical testing System . Required Skill 3: Proficiency in Microsoft Office suite . Required Skill 4: Understanding of basic statistics and data analysis . Required Skill 5: Good presentation and communication skills 4. What years of experience, education, and/or certification is required? B.S./M.S.(plus) in Engineering (Electrical or Mechanical preferred) with 3 to 5 years of work experience. Experience working in a lab. 5. What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification? Experience using and programing LabView and knowledge with ASTM Test Standards. 6. What is the environment that this person will be working in (i.e. group setting vs individual role)? In a lab and office setting, they will be assigned their work area: a cubical. Candidate will be working directly with one (1) supervisor but will interface with multiple individuals from the technical team. 7. Other notable details from the hiring manager about this role. This role is an on-site position with about 60% lab activities and 40% stationary activities - writing protocols and reports and analyzing data and executing studies. . Are you open to look at candidates willing to relocate? yes . Years of experience/education and/or certifcations required: BS degree or 3-5 years equivalent experience . What are the top 3-5 skills requirements should this person have? . Required Skill 1: Experience developing and validating physical test methods . Required Skill 2: Experience using optical measurement and mechanical testing System . Required Skill 3: Proficiency in Microsoft Office suite . Required Skill 4: Understanding of basic statistics and data analysis . Required Skill 5: Good presentation and communication skills . What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification? MS Degree Labview exp. . What type of environment is this person working in? o Group setting o Individual Setting o Combination of both . Work Schedule: mon to Fri, ocasional OT . Does this position offer the ability to work remotely on a regular basis or is it an on-site role? Some remote days based on business need * Will there be Domestic and/or International Travel? No Interview Process . Please define your required Interview Process: 30 min phone int. HM> MS teams Video (2 managers) . Is there anything that may prevent you from conducting interviews in a timely manner (i.e. vacation, business travel, etc.)?: No Position ID: DYES00011563 Title: Infrastructure Engineer/ PI System Administration Location: North Chicago, IL Duration: 6 Months+ Locals preferred Description: Client Operations is seeking a motivated self-starter to join the Business Technology Solutions (BTS)/Data Analytics Team. This team is a dynamic group of IT, Automation Operation Technology (OT), and Business specialists who work together to deliver manufacturing software solutions, drive standardization, innovation, optimization, identify requirements for future enhancements. The team is looking to add knowledgeable site IT/OT/Automation/Business subject matter experts (SME) to support the manufacturing operations, within an exciting time of multiple new product introductions and deployments, work directly with the business functions for optimization opportunities and represent these functions LRP and system enhancement planning. Sr. BTS OT Engineers/Analysts serve as liaisons between IT and operations, business, engineering, maintenance, and quality, and focus on business priorities/processes/ innovations as well as related data analytics. Requirements: . OSI PI Administration - Provide direct administration, development, and support of all aspects of the plant data historian, OSI PI, including interfaces to plant floor automation/control systems, as well as to higher-level Manufacturing Execution Systems/Business Systems. . Familiar with Windows Server/Client operation and support of applications (start/stop services, obtain windows logs, etc.), as well as solid understanding and experience with networking fundamentals of IP addressing, firewalls, routers, etc. . Moderate to advanced knowledge of plant floor automation control systems (PLC/DCS/SCADA) and controls engineering fundamentals, including experience with controls/automation systems integration, spanning legacy (hardwired/Modbus) to current (Ethernet IP/OPC UA). . Must have strong verbal and written skills and proficient in setting and managing customer expectation. . Can explain and present complex technical ideas to both technical and non-technical audiences at all levels up to the highest in a persuasive and convincing manner. . Use of vendor or industry sources to identify opportunities or problems. Produce data-driven impact analysis and incorporate into technology plans. . Uses appropriate tools to collect, correlate and analyze data; records and maintains technical data for use in developing operating and instruction manuals. Conducts tests; develops preliminary findings for review by experienced analysts. . Assists in the development of standards and procedures. Prepares written reports of work and conducts training. . Applies analytical thinking skills to diagnose and make recommendations on systems. Incorporates knowledge of business and technology to make recommendations. Translates data gathered from user discussions into business requirements. Identifies business/system needs and recommends solutions. Qualifications Desired skills: . Strong project management skills, including accounting/finance controls. . Engineering skills related to Electrical/P&ID drawing review, programming, specification development, etc. . Knowledge of pharmaceutical cGMP practices as they relate to IT/OT systems, including understanding of standards such as S88, S95, GAMP, and others . Relevant experience in manufacturing environments including bulk chemical/pharmaceutical processing and/or final packaging operations. Additional Job Functions: . Provides indirect support for other systems, such as POMSnet, SAP and other. Has large usage of these systems and requires a moderate MES/SAP knowledge/skill set. . Resolving technical issues and coordinating with appropriate groups within (i.e. Business users) and outside of the company (i.e. consultants, software vendors, etc.). Escalating issues as appropriate. . Leading effort to translate business requirements into business process, technical requirements and design specifications using industry standard tools and methodologies. . Understanding and promoting data governance, data reuse and good data management practices. . Evaluating, defining, and recommending solution alternatives to meet the business needs and maximize reuse. . Helping the business make business savvy decisions regarding risks, costs, measures of success, and financial justification, Return on Investment (ROI) by making informed tradeoffs during the solution definition process. . Providing input into business capability roadmap through partnership with business groups and maintaining technology roadmaps through partnership with solution and technology vendors. Coordinates and facilitates testing and end-user training. . Developing findings and preparing summary presentations for management review. . Using data analysis tools (i.e. Excel, Cognos, SQL, or other application analytic packages) to support reporting needs and resolve data issues. . Coordinating and facilitating project implementation and stabilization phases. . Achieve a satisfactory level of technical and professional skill or knowledge in position-related areas, keeping abreast of current developments and trends in area of expertise. . Understand internal and external business dynamics, business process complexity and business implications. . Ability to perform solution alternative analysis, vendor evaluation and articulate risks and financial benefit. . Ability to understand technology trends and utilization of new or existing technology. . Have technical awareness to analyze trends and outputs (i.e. defects and enhancements). . Ability to evaluate all aspects of impact - business process, data analysis, reporting and analytics. . Responsible for compliance with applicable Corporate and Divisional Policies and procedures. . Analyzes departmental processes and needs, makes recommendations that are most effective means to satisfy those needs. Analyses the most complex work procedures and job methods and presents concepts to simplify those procedures. . Works effectively with team/group to accomplish organizational goals. Actively participates in client or team meetings by offering suggestions. Provides leadership to project planning. Thanks & Regard's Harry John Dynamic Enterprise Solutions Inc 1801 Hicks Rd, unit A Rolling Meadows, IL -60008 (847) 719-7902 /C 224-635-0898 Email: [email protected] -- You received this message because you are subscribed to "rtc-linux". Membership options at http://groups.google.com/group/rtc-linux . Please read http://groups.google.com/group/rtc-linux/web/checklist before submitting a driver. --- You received this message because you are subscribed to the Google Groups "rtc-linux" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/rtc-linux/073a01d73dcd%24c284c4b0%24478e4e10%24%40dynamic-enterprise.net.
