Interview Tomorrow Remote position Java Fullstack Developer $55/hr C2C Role Responsibilities: The Digital AMS Developer role will identify, troubleshoot and resolve technical support and maintenance activities on large scale advanced customer facing digital platforms to ensure that service level agreements and customer support objectives are accomplished.
This technical role requires broad understanding of multiple technologies, excellent problem solving skills, development, coding and testing knowledge and strong time management skills. The Digital AMS Developer will function as a key individual contributor as a “go to” person for resolving technical support issues and maintaining digital customer-facing applications. • Responsibilities include technical problem solving, application management and operations engaging in the day-to-day support of systems. • Responsible for daily operations and technical support of vw.com portals, reservations systems for electric vehicle launches, and coordinating with internal and external organizations for development and support of related applications • Working collaboratively with team members to ensure that operational metrics are met or exceeded • Contribute to maintaining a list of standard IT service options, processes and agreements • Support the development, improvement, and execution of service contiunity plans • Solve and identify improvements to reduce the number and severity of incidents and problems on the supported service • Development of incremental changes, and maintenance to applications • Ensure that standardized methods and procedures are used for efficient handling of all system changes • Effectively manage expectations of the business partners during the planning and rollout of new releases • Collaborate with 3-to-5 subject matter experts (SMEs) to balance small development projects, expert consulting provided to larger projects and resolving a broad spectrum of incidents • Act as a trusted technical advisor and “go-to person” for the process owners for application management and supporting technologies. • Maintain a profound understanding of business strategies and processes, and their associated applications • Experience in an AMS or system level support role, with familiarity in best practice service management (ITIL) processes. • Availability for working on-call in a support rotation after normal business hours *Thanks & Regards,* *Ankit | Lead Recruiter* Cogent Infotech- 1035 Boyce Road, Suite 108, Pittsburgh PA 15241 Tel: Direct :+1-412-909-4689 extn 682 Email: [email protected] * |*www.cogentinfo.com -- You received this message because you are subscribed to "rtc-linux". Membership options at http://groups.google.com/group/rtc-linux . Please read http://groups.google.com/group/rtc-linux/web/checklist before submitting a driver. --- You received this message because you are subscribed to the Google Groups "rtc-linux" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/rtc-linux/CALQk_behv%2Ba%3D2wAER4%2BAAkPCmyM43rrLPy_M3pFQs08Jm3-1iA%40mail.gmail.com.
