*Servicenow Administrator * *Aliso Viejo, CA (Orange County)-day one onsite*
*Long term * *Role Description:* *Responsibilities:* Monitor health, usage, and overall compliance of ServiceNow and its applications. Assist in building and maintaining internal technical documentation, manuals, policies, and processes; Understand how ServiceNow can enable the client to become more efficient and configure the platform to achieve measurable benefits; Coordinate application and platform upgrades; Develop systems integrations and process automation; Configure and maintain SLA, catalog items and their associated workflows; General support, administration, and maintenance of ServiceNow platform and associated applications. Working closely with IT and business partners to configure and improve core platform capabilities in accordance with ITIL best practices. *Requirements:* Experience using JavaScript, XML, and HTML; ServiceNow System Admin certification (admin or higher); A minimum of 2 years of related work experience; Demonstrated ability with ServiceNow incident, change, problem, request, CMDB and knowledge management applications; Experience in IT service management, ITIL certification preferred; Ability to analyze, troubleshoot and resolve complex software application related problems; Exceptional customer service skills; Applies standard methodology, techniques, procedures and criteria; ITIL v3 Certification; Ability to analyze raw results, determine/resolve bottlenecks, and create meaningful documentation of testing scenarios and results; 3-5 years’ experience with ServiceNow administration; Up-to-date knowledge of marketplace and technology changes pertinent to ServiceNow, monitoring tools, and ITIL processes; ServiceNow Certified System Administrator or ServiceNow Certified Application Developer; Experience troubleshooting integration management, security, and application issues; Experience with JavaScript, XML, HTML, CSS, and web service integrations using REST, SOAP, etc. Thanks & Regards Ankit Technical Recruiter (929) 390-8330 [email protected] *VHL Technologies Inc…**We take care of your IT needs* www.vhltec.com -- You received this message because you are subscribed to "rtc-linux". Membership options at http://groups.google.com/group/rtc-linux . Please read http://groups.google.com/group/rtc-linux/web/checklist before submitting a driver. --- You received this message because you are subscribed to the Google Groups "rtc-linux" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/rtc-linux/CALQk_bfzVUNQ9abcQv1F66vC1pJjmkN6-yyyYBNV1BSKXy7BQA%40mail.gmail.com.
