Hi
ONLY GENUINE PROFILEPlease reply to [email protected] MUST INCLUDE REQ ID# GA84121 IN SUBJCT OF EMAILHOT REQUIREMENT PO GUARANTEED PO WITHIN 24 HOURS, ONLY ONE ROUND OF INTERVIEW. START DATE WITHIN 1 WEEK.
RATE:$70/HR C2C
LOCATION: 100% REMOTE
VISA: USC/GC/H1B/OPT/CPT/ANY VISA
ONLY GENUINE PROFILEPlease reply to [email protected] MUST INCLUDE REQ ID# GA84121 IN SUBJCT OF EMAILHOT REQUIREMENT PO GUARANTEED PO WITHIN 24 HOURS, ONLY ONE ROUND OF INTERVIEW. START DATE WITHIN 1 WEEK.
RATE:$70/HR C2C
LOCATION: 100% REMOTE
VISA: USC/GC/H1B/OPT/CPT/ANY VISA
EAST COAST HOURS
Respond to incidents raised by users and system issues through our ticketing systems.
Gather and document requirements, analyze, troubleshoot and work with customers in resolving issues.
Analyze and troubleshoot data investigations using your working knowledge of SQL, creating remediating SQL scripts were necessary.
Use the continuous integration/deployment pipeline to handle deployments providing tactical fixes.
Be responsible for monitoring the daily, monthly, and ad hoc data loads from internal/external providers that provide risk analytics for our numerous portfolios.
Monitor daily batch operations critical to the Investment Risk process.
Work with the technical and enterprise support teams to handle any difficult tasks that need escalation.
Create metrics of issues raised through the ticketing system.
Use these metrics to improve service quality by studying, evaluating and redesigning processes that would reduce frequently occurring incidents.
Suggest enhancements and work with the technical team on resolving frequently raised issues.
Be involved in new technical improvements.
Manage support documentation to ensure accuracy and relevance.
Gather and document requirements, analyze, troubleshoot and work with customers in resolving issues.
Analyze and troubleshoot data investigations using your working knowledge of SQL, creating remediating SQL scripts were necessary.
Use the continuous integration/deployment pipeline to handle deployments providing tactical fixes.
Be responsible for monitoring the daily, monthly, and ad hoc data loads from internal/external providers that provide risk analytics for our numerous portfolios.
Monitor daily batch operations critical to the Investment Risk process.
Work with the technical and enterprise support teams to handle any difficult tasks that need escalation.
Create metrics of issues raised through the ticketing system.
Use these metrics to improve service quality by studying, evaluating and redesigning processes that would reduce frequently occurring incidents.
Suggest enhancements and work with the technical team on resolving frequently raised issues.
Be involved in new technical improvements.
Manage support documentation to ensure accuracy and relevance.
Core Skills:
Investigative nature to help discover problems and patterns raised by customers and stakeholders.
Be proactive, have a high interest and be highly focused to resolve issues.
Ability to understand complex technical architecture and system functionality.
Good communication and presentation skills.
Ability to work independently.
Possess strong SQL skills and exposure to reporting tools.
Technical knowledge of the Microsoft DotNet platform, especially C#.
Experience of working in a cloud environment preferably AWS.
Investigative nature to help discover problems and patterns raised by customers and stakeholders.
Be proactive, have a high interest and be highly focused to resolve issues.
Ability to understand complex technical architecture and system functionality.
Good communication and presentation skills.
Ability to work independently.
Possess strong SQL skills and exposure to reporting tools.
Technical knowledge of the Microsoft DotNet platform, especially C#.
Experience of working in a cloud environment preferably AWS.
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