Hello,
I am Deependra from IDC. I have a position name is "Mainframe Developer". 
Please revert back to me if you are interested.



Role: Mainframe Developer

Location: Hartford, CT (Remote Till Covid)

Experience: 6+ Years

Rate: $55/HR on C2C (MAX)



Job Description:

  *   Sr. Developer B Sc, BE, MCA.
  *   Rollout operational changes and functional enhancements as per schedule
  *   Manage and develop team capability for resolving complex incidents
  *   Prepare status reports for Customers and internal stakeholders WITH the 
objective of resolving incidents and addressing adhoc requests to support high 
complex issues within the limits of pre-defined corporate guidelines.
  *   Technical skills: COBOL, DB2, JCL, VSAM, IMS DC



Stakeholder Management:

  *   Communication with Business users related to resolving queries, obtain 
clarifications and providing updates
  *   Setup Business bridge calls to update status of Critical incidents / 
Outages
  *   Follow up with internal and external stakeholders (Customer and Vendor 
liaison) to progress tickets to resolution.



Service Management:

  *   Responsible for the project tasks assigned
  *   Initiate escalation procedure for incidents based on the agreed upon 
timelines and tracks it to closure
  *   Manage queue effectively and allocate tasks to the team based on an 
allocation plan.



Service Tracking:

  *   Ensure assigned tasks are completed within targets set (the tasks include 
incidents, service requests, identified problems, Operational changes, 
enhancements etc.)
  *   Conduct peer reviews and ensure quality of deliverables.



Service Execution:

  *   Comply to defined process during task execution (including problem 
management, KEDB management etc.).



Knowledge Management:

  *   Contribute and participate proactively in knowledge sharing sessions
  *   Provide complete KT to support teams before any production release.



People Management:

  *   Manage and mentor the mentees (team)
  *   Provide inputs for development of learning plan for the team
  *   Act as a buddy for new hires
  *   Shares recommendation towards Performance management and recognition of 
team members.



Contribution to Org Initiatives:

  *   Adhere to Organization policies and procedures
  *   Participate in project and organization initiatives led by the Delivery 
leadership
  *   Contribute new ideas and innovative approaches at work, including CSI 
themes


Thanks and Regard;
Deependra Kumar
IDC Technologies Inc.
Location: Pleasanton, CA
Email: [email protected]<mailto:[email protected]>
Phone: (321)-465-8215
Website: idctechnologies.com<http://idctechnologies.com/>

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