Hello, I am Deependra from IDC. I have a position name is "Java Developer". Please revert back to me if you are interested.
Role: Java Developer Location: Irving, TX (Remote Till Covid) Rate: $60/HR on C2C Job Description: * Rollout operational changes and functional enhancements as per schedule * Manage and develop team capability for resolving complex incidents * prepare status reports for Customers and internal stakeholders WITH the objective of resolving incidents and addressing adhoc requests to support high complex issues WITHIN THE LIMITS OF pre-defined corporate guidelines Stakeholder Management: * Communication with Business users related to resolving queries, obtain clarifications and providing updates * Setup Business bridge calls to update status of Critical incidents / Outages * Follow up with internal and external stakeholders (Customer and Vendor liaison) to progress tickets to resolution. Service Management: * Responsible for the project tasks assigned * Initiate escalation procedure for incidents based on the agreed upon timelines and tracks it to closure * Manage queue effectively and allocate tasks to the team based on an allocation plan. Service Tracking: * Ensure assigned tasks are completed within targets set (the tasks include incidents, service requests, identified problems, Operational changes, enhancements etc.) * Conduct peer reviews and ensure quality of deliverables. Service Execution: * Comply to defined process during task execution (including problem management, KEDB management etc.). Knowledge Management: * Contribute and participate proactively in knowledge sharing sessions * Provide complete KT to support teams before any production release. People Management: * Manage and mentor the mentees (team) * Provide inputs for development of learning plan for the team * Act as a buddy for new hires * Shares recommendation towards Performance management and recognition of team members. Contribution to Org Initiatives: * Adhere to Organization policies and procedures * Participate in project and organization initiatives led by the Delivery leadership * Contribute new ideas and innovative approaches at work, including CSI themes Thanks and Regard; Deependra Kumar IDC Technologies Inc. Location: Pleasanton, CA Email: [email protected]<mailto:[email protected]> Phone: (321)-465-8215 Website: idctechnologies.com<http://idctechnologies.com/> -- You received this message because you are subscribed to "rtc-linux". Membership options at http://groups.google.com/group/rtc-linux . Please read http://groups.google.com/group/rtc-linux/web/checklist before submitting a driver. --- You received this message because you are subscribed to the Google Groups "rtc-linux" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/rtc-linux/AU2P273MB0497F0F9CEA5537FF53D27F9F6EA9%40AU2P273MB0497.AREP273.PROD.OUTLOOK.COM.
