Hi This is *Abdul Raheem* from *ExaTech Inc*. I have an immediate position mentioned below. Please review and let me know your interest.
*Role: Site Reliability Engineer* Location: Redmond, WA (Only Locals day 1 onsite) Duration: 12+ months Interview: Video *Job Description:* *Skillsets/knowledge required:* · Networking fundamentals · PC/server hardware · RBAC assignments · AAD/AD security groups, permissions, group policy, MFA · Windows Client and Server OS, file system permissions · Security fundamentals and processes (JEA, change tracking, audit trails, approval/authorizations) · Azure fundamentals · Detailed and clear communication, written and verbal *Responsibilities:* · Receive, triage, and manage IT-related issues reported by end users · Drive clarity of reported issues, translating business and user functions into likely technical causes · Engage appropriate SMEs and IT teams to resolve issues, based on root cause and area of responsibility · Handle escalations in priority/criticality · Identify and pull multiple teams together to resolve complex issues · Document roles, responsibilities mapped to technical permissions required to fulfill those roles · Identify pain points and repeated issues, create action plans to reduce toil · Track and drive down MTTR · Drive incident bridge calls, engage required SMEs and drive outages to closure · Document outage activities, manage regular communications with stakeholders · Drive post-mortem reviews with applicable teams · Regular reports on overall issue counts, categories, resolution time Thanks and Regards *Abdul Raheem, Sr. Talent Acquisition Lead* *Email: **rah...@exatechinc.com <rah...@exatechinc.com>* Skype & Hangout: mdabdulrahee...@gmail.com *4555 Lake Forest Drive, Suite 650 **| **Cincinnati, OH 45242 * An E-Verified Company USA-Canada-INDIA -- You received this message because you are subscribed to "rtc-linux". Membership options at http://groups.google.com/group/rtc-linux . Please read http://groups.google.com/group/rtc-linux/web/checklist before submitting a driver. --- You received this message because you are subscribed to the Google Groups "rtc-linux" group. To unsubscribe from this group and stop receiving emails from it, send an email to rtc-linux+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/rtc-linux/CAJHuG4NSsvrZ_bVDguzAaHr_tgvdv65W%2BBTg%2BMu_q3-cbAvbVg%40mail.gmail.com.
