Hi, One of our clients is looking for a ServiceNow Architect resource with a tentative start in Nov 1st week. Please let me know if you have any available resources. You can reach me at ni...@gtssminds.com.
*Job Title: ServiceNow Architect* *Location: Remote* *Duration: 3 months Contract(Possible extensions)* Job Overview: The ServiceNow Architect will be responsible for designing and implementing ServiceNow solutions that meet client business requirements and ensuring smooth project delivery. The role involves working closely with clients to assess current processes, identify ServiceNow platform solutions, define integration and solution requirements, and develop architecture and implementation plans. This position plays a key role in driving the overall design, mapping of requirements, and ensuring the technical integrity of ServiceNow projects. Key Responsibilities: - Lead the architecture design and enhancement activities for the Enterprise ServiceNow program, ensuring technical integrity and adherence to organization standards. - Support and develop ServiceNow capabilities, including strategic platform design and implementation. - Oversee the coordination of design and development activities, ensuring adherence to governance and change control processes. - Provide technical expertise and guidance on ServiceNow products, architecture, and integrated technologies. - Collaborate with internal and external stakeholders to align ServiceNow solutions with business requirements and ensure successful delivery. - Manage the development, configuration, testing, and implementation of ServiceNow enhancements, maintaining accountability for design and cost transparency. - Administer the ServiceNow platform, including workflow configuration, UI policies, ACLs, business rules, catalog items, and more. - Configure and maintain ServiceNow workflows, including service catalog, incident, change, problem, and knowledge management modules. - Ensure proper documentation, quality assurance, and release management for ServiceNow projects. - Monitor and support ServiceNow applications, troubleshooting incidents, and performing root cause analysis as necessary. - Build and maintain ServiceNow reports, dashboards, homepages, and perform system health checks. - Additional Responsibilities: - Administer ServiceNow instances and manage system configurations, including workflow modifications, dictionary updates, and access controls. - Perform daily operational tasks on the ServiceNow platform, providing application support and reviewing ticket queues. - Work with logs to troubleshoot issues and resolve incidents in the ServiceNow ITSM platform. - Collaborate effectively with IT teams, business partners, and third-party developers to implement solutions. - Ensure adherence to organization processes, standards, and best practices. Skills / Experience Required: - 12+ years of experience in architecting and implementing ServiceNow solutions. - Experience in a customer-centric support role, particularly in IT service environments. - Proficient in JavaScript, AngularJS, HTML, CSS, XML, with advanced scripting experience in ServiceNow (both client and server-side). - Strong understanding of key technologies related to ServiceNow integration, including SSO, SAML, SSL, REST, LDAP, JDBC, ODBC. - Experience working with ServiceNow modules such as IRM, ITOM, SAM, and Security Operations. - Hands-on experience with ServiceNow core architecture, including Service Catalog, Incident, Change, Major Incident Management, Knowledge Management, and Self-Service Portal. - Demonstrated experience with workflow configurations, forms, views, email notifications, access controls, and acceptance roles. - Experience in troubleshooting incidents, performing root cause analysis, and building ServiceNow reports and dashboards. - ServiceNow Certified System Administrator certification or proven experience in system administration is required. ServiceNow Implementation Specialist and Application Developer certifications are a plus. Thanks, Nigam -- You received this message because you are subscribed to "rtc-linux". Membership options at http://groups.google.com/group/rtc-linux . Please read http://groups.google.com/group/rtc-linux/web/checklist before submitting a driver. --- You received this message because you are subscribed to the Google Groups "rtc-linux" group. To unsubscribe from this group and stop receiving emails from it, send an email to rtc-linux+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/rtc-linux/CABKzq1Web4tUJc%3Df-gOesjvr7E4HuH4eiaHBKnZZnC7UFRXr_Q%40mail.gmail.com.
