*eNcloud Services Immediate Requirement*

*Position: IT System AdministratorLocation: Downtown, MA*

*Position: Hybrid*



*RESPONSIBILITIES:*

• Manage our O365 SaaS applications and our Azure AD environment

• Install, configure, and troubleshoot virtual servers and desktops in a
VMWare infrastructure

• Assist IT Manager with maintenance of on-site agency servers and the
clustered VMWare and XenServer environments.

 • Assist Digital Services team with configuration, maintenance, and
troubleshooting of AWS servers (mostly Linux) hosting our databases and
custom web applications.

 • Manage and maintain network/email accounts in a hybrid environment.

• Provide second-tier and third-tier IT support to MAPC staff both on- and
off-site, addressing issues that cannot be resolved by the helpdesk
generalists.

• Assist colleagues with infrastructure projects and tasks where needed,
including maintenance and documentation of core IT infrastructures.

• Install, upgrade, and troubleshoot a variety of software and hardware;
install and support network printers; set up and troubleshoot mobile
devices. Provide occasional on-call technical assistance outside of normal
workdays and be available for scheduled system maintenance events that may
take place nights and weekends.

*QUALIFICATIONS:*

 Candidates should have 5 to 7 years of progressively advancing experience
that demonstrates a range of capabilities. Post-secondary education
(Associates, Bachelors, Masters, certificates) in technology/computer
science fields can substitute for up to five years of work experience.
Microsoft Certified Professional Certification desired: MCSA or MCSE
preferred.

 *Successful candidates for this position will demonstrate all or most of
the following*:

• Strong technical troubleshooting and support skills with a focus on
Microsoft technologies, MS Office Products, and MS SaaS products

• Advanced knowledge of Microsoft products including Office 365 and its
administration

• Advanced knowledge of Active Directory and Group Policies

 • Strong experience with virtualization technologies, preferably VMWare
and Citrix XenServer

• Advanced knowledge of PC hardware and Microsoft operating systems
including Windows 10 and 11, and current Windows Servers

• Advanced understanding of networking technologies and protocols such as
IP addressing, DNS, DHCP, and routing through multiple VLAN’s

• Experience with troubleshooting and support of Linux technologies,
preferably in Ubuntu

• Knowledge of MS SQL for supporting and troubleshooting is preferred

• Experience with physical server interconnections with SAN hardware (IBM
and Dell / EMC preferred) while working in clustered environments

• Knowledge of GIS systems (Esri, QGIS, or other) is preferred

• Excellent communications skills both verbal and written to technical and
non-technical staff

• Excellent time management and problem-solving skills; ability to
prioritize assigned projects, help desk calls, and emails

• Demonstrated commitment to continuous learning and ability to research
modern

-- 

Thanks & Regards,







*JONNALA RAJENDRA*
*Associate, Client Relations and Business Development*

*P : +1 (281) 595-0972*

*E *: rjonn...@encloudservices.com

*LINKEDIN:https://www.linkedin.com/in/jonnala-rajendra-a79516282/
<https://www.linkedin.com/in/jonnala-rajendra-a79516282/>*
*www.encloudservices.com <http://www.encloudservices.com>*

Katy, TX | Westborough, MA.

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