NOT LOOKING FOR DEVOPS or Cloud Engineers Location : Chicago, IL Work type : 3 days Hybrid Visa type : No OPT / CPT Rate: $60 C2C
Please share resumes to [email protected] Senior Site Reliability Engineer (SRE) – Observability & Production Support Position Summary We are looking for a highly experienced Senior Site Reliability Engineer (SRE) with expertise in Observability, Production Support, and Major Incident Management. The ideal candidate will have a strong background in designing enterprise observability solutions, leading critical production incidents, conducting SRE assessments, and driving reliability improvements across hybrid (on-premises and cloud) environments. This role requires a technical leader who can proactively improve platform reliability, implement monitoring strategies, reduce operational risk, and collaborate across Engineering, Infrastructure, and Operations teams to ensure high availability of mission-critical services. ⸻ Key Responsibilities * Design and implement end-to-end observability solutions across applications, infrastructure, middleware, databases, Kubernetes, and cloud platforms, including dashboards, SLIs/SLOs, KPIs, alerting strategies, and monitoring standards. * Lead Major Incident Management (MIM) during critical production outages by coordinating cross-functional teams, driving technical troubleshooting, restoring services within SLA, and leading post-incident RCA and continuous improvement initiatives. * Conduct SRE maturity assessments to evaluate reliability, resiliency, monitoring, automation, and operational processes, and develop roadmaps to improve platform stability and operational excellence. * Support complex hybrid environments across on-premises and public cloud platforms (AWS, Azure, GCP), ensuring production readiness, service reliability, and proactive monitoring of business-critical applications. * Drive automation and continuous improvement initiatives focused on reducing alert noise, improving MTTR/MTTD, enabling self-healing capabilities, optimizing operational processes, and mentoring engineering teams on SRE and observability best practices. ⸻ Required Qualifications * 10+ years of experience in Site Reliability Engineering, Production Support, Platform Operations, or Infrastructure Engineering. * Extensive experience implementing enterprise observability solutions and building operational/executive dashboards. * Strong understanding of end-to-end monitoring across distributed systems and cloud-native architectures. * Proven experience leading Major Incident Management calls in 24x7 production environments. * Hands-on expertise in troubleshooting infrastructure, applications, databases, middleware, networking, Kubernetes, and cloud platforms. * Experience conducting SRE assessments and implementing reliability improvement programs. * Strong knowledge of ITIL processes, including Incident, Problem, Change, and Release Management. * Experience supporting hybrid on-premises and cloud environments. ⸻ Preferred Technical Skills Observability: Dynatrace, Grafana, Prometheus, Splunk, ELK/OpenSearch, Datadog, New Relic, AppDynamics Cloud & Platforms: AWS, Azure, GCP, Kubernetes, OpenShift, Docker Automation & DevOps: Terraform, Ansible, Jenkins, GitHub Actions, Argo CD, Python, Bash ITSM: ServiceNow, ITIL, Major Incident Management, Problem Management, Change Management -- You received this message because you are subscribed to "rtc-linux". Membership options at http://groups.google.com/group/rtc-linux . Please read http://groups.google.com/group/rtc-linux/web/checklist before submitting a driver. --- You received this message because you are subscribed to the Google Groups "rtc-linux" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/rtc-linux/CAEL7yFRkyn_57xjDBJ8Av3p-D6BhXa9cYpQS9C3Xr%3DgJZZsrJg%40mail.gmail.com.
