Dear all,

Those of you monitoring the implementation of the National Rural Employment
Guarantee Act, 2005 (NREGA) may have already read the order issued by the
Government of India (GOI) establishing an Ombudsman's office at the district
level to deal with grievances related to the implementation of the NREG
Scheme. The Ministry of Rural Development has issued a seven page order
establishing the Ombudsman framework. This order issued on 7th September
2009 may be accessed at:  <http://nrega.nic.in/Ombudsman_Order.pdf>
http://nrega.nic.in/Ombudsman_Order.pdf 

 

There is a major contradiction between the spirit of NREGA and some portions
of this order. For example, it is well known that transparency in the
execution of works under the NREGS is a cherished value under the statute.
The Ombudsman order also reiterates this value in the second para:

 

"And whereas transparency and accountability are the cardinal principles
underlying the implementation of the Act" (i.e. NREGA)

 

In keeping with this spirit the Ombudsman order states that the Ombudsman
will place on the NREGA website an annual report of activities of his/her
office. Similarly all 'awards' i.e., decisions made by the Ombudsman in the
course of settling grievances and investigating complaints made under the
Act, will be placed on the NREGA website. Given the fact that the NREGA
website contains a wealth of implementation data, there is much hope that
these promises will be lived up to.

 

However later at para 8.2.2 relating to the duties of the Ombudsman under
Chapter III is somewhat problematic. The order states as follows:

 

"To maintain confidentiality of any information or document coming into his
knowledge or possession in the course of discharging his duties and not
disclose such information or document to any person except with the consent
of the person furnishing such information or document; provided that nothing
in this clause shall prevent the Ombudsman from disclosing information or
documents furnished by a party in a complaint to the other party or parties,
to the extent considered by him to be reasonably required to comply with the
principles of natural justice and fair play in the proceedings."

 

There is no reference to the Right to Information Act (RTI Act) in this
order. Going by the definition of the term 'public authority' in section
2(h) of the RTI Act the Ombudsman's office will eminently qualify as one. In
other words this office will have the same obligations as any other public
authority such as appointing public information officers, appellate
authorities and doing their proactive disclosure, in addition to providing
data for the annual report of the relevant Information Commission. 

 

The requirement on the Ombudsman to keep information confidential is
worrisome. Access will be provided only to parties to a dispute at the
discretion of the Ombudsman. Guidelines are required here. Information about
complainants must not be provided as that can lead to harassment from the
vested interests. Section 8(1) of the RTI Act contains provisions that can
provide such a protection. But there is no connection made with the RTI Act
anywhere in this order.

Similarly after an award has been made all documents and not merely the
awards of the Ombudsman should be accessible to any person under the RTI Act
subject to the severability clause of section 10. 

 

As this is merely an order made by the executive it cannot supersede the
provisions of a parliamentary statute. The implementation of some of the
paras contained in the Ombudsman's order can create confusion when people
start applying for records generated by this office. This could lead to
further increase in the burden of many Information Commissions already
groaning under the heavy weight of pendency of appeals and complaints. 

 

It is important for all of us working on RTI and NREGA to advise the
Government of India to study the probably contradictions pointed out above
and resolve them by making RTI Act as the guiding authority for grant of
access to information to any party. 

 

There could be more contradictions. There are problems with other portions
in the Ombudsman's order such as the possibility of allowing advocates to
represent parties in disputes - underprivileged wage labourers would rarely
be able to match the resources of vested interests fattened on the funds
siphoned off from NREGA who would hire lawyers to represent them. Similarly
the provision that the order of the Ombudsman shall be final without an
appeal before any court is troublesome to say the least. But there is enough
jurisprudence in India to make this office subject to the writ jurisdiction
of the High Courts and the Supreme Courts. However a less expensive and
cumbersome and less time-taking mode of appeal must be provided for. Perhaps
there are many more issues that NREGA experts are able to raise in relation
to this order. 

 

It would be useful to have suggestions from readers on the nature of action
that must be suggested to the Ministry of Rural Development to improve the
provisions of this order to bring it in line with the statutory requirements
of transparency under the RTI Act. Please do share your thoughts with me and
other readers.

 

Thanks

Venkatesh Nayak

 Programme Coordinator
Access to Information Programme 
Commonwealth Human Rights Initiative 
B-117, I Floor, Sarvodaya Enclave 
New Delhi- 110 017 
tel: 91-11- 2686 4678/ 2685 0523 
fax: 91-11- 2686 4688 
website: www.humanrightsinitiative.org 
alternate email:  <mailto:[email protected]>
[email protected] 

 


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