Hi there, Jesse! Thanks for your help!
1) I runned msmtp directly from the prompt with the following command: #msmtp --syslog=on -C /opt/rt3/etc/msmtprc -t [email protected] < /root/msg_test The log entry was: #tail -f /var/log/messages Aug 16 15:45:51 serverXX msmtp: host=hostXX tls=off auth=off from=root [email protected] mailsize=116 smtpstatus=250 smtpmsg='250 2.0.0 Ok: queued as EC86A6089CC' exitcode=EX_OK The message reached my mailbox successfully (I swear!)... I also made several tests (running msmtp directly from prompt) with To:, Cc: and Bcc: and it's all OK... 2) I have also changed the scrip for Notify Requestors instead of Notify Other Recipients, although my template sets the "to:" parameter. The "$SendMailPath" at RT_SiteConfig and "msmtprc / msmtp_wrapper" is also OK.... 3) When I "Show" the outgoing mail at the Tickets's history, the message is just fine ("To", "Subject" and contents)... The RT is loging at syslog at "debug" level. Do I have any other way to check exactly what RT give to msmtp to compose the outgoing mail? Any other idea?? Tiago 2010/8/16 <[email protected]> > Send Rtir mailing list submissions to > [email protected] > > To subscribe or unsubscribe via the World Wide Web, visit > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir > or, via email, send a message with subject or body 'help' to > [email protected] > > You can reach the person managing the list at > [email protected] > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of Rtir digest..." > > Today's Topics: > > 1. Re: Problems with msmtp (Jesse Vincent) > > > ---------- Mensagem encaminhada ---------- > From: Jesse Vincent <[email protected]> > To: Tiago Caldas <[email protected]> > Date: Mon, 16 Aug 2010 11:37:27 -0400 > Subject: Re: [Rtir] Problems with msmtp > > > > On Fri, Aug 13, 2010 at 05:27:52PM -0300, Tiago Caldas wrote: > > Gentlements, > > > > I have installed RT in a brand new server few days ago and almost > everything > > is running just fine. > > > > However, my msmtp have a problem: > > > > When my scrip "on resolve notify other recipients" is triggered, I have > the > > followin exit on my message.log: > > > > The "78" means "configuration problem... but I have the same files > (msmtprc > > &msmtp_wrapper) on other server (with IR features) running OK... > > > > I have already checked permissions.... > > > > Can you put msmtp into some sort of verbose logging mode? Is msmtp happy > with messages that have only a BCC and no To or Cc? > > > _______________________________________________ > Rtir mailing list > [email protected] > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir > >
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