Hi Evan, Well, the integration can be done easily by the REST interface, you can get some info of the REST in the following link http://requesttracker.wikia.com/wiki/REST, you can also do some integration via mail using the extension RT::Extension::CommandByMail (http://search.cpan.org/dist/RT-Extension-CommandByMail).
Depending on what you want to do exactly, you could have other solutions. Cheers, Carlos El 28/06/2011, a las 17:53, Evan Camilleri escribió: > Hi, > > > > I am new to RTIR and have been asked by a client to that an incident entered > in their Windows ASP.NET website will be posted to RTIR. > > What is the best way to go around this? And ideally what is the best site to > search for knowledge base on integration to RTIR. > > > > Evan > > > > > The data contained in this e-mail and its attachments is confidential and > intended solely for the person or organisation to whom it is addressed. If > you are not the intended recipient, you must not copy or distribute it or > take action in reliance on it. Please notify the sender that you received > this e-mail in error and delete it immediately. Communication via e-mail over > the internet is not secure and messages may be read, manipulated or otherwise > compromised by third parties. We do not accept any responsibility in this > eventuality. This email is sent without prejudice. Emails sent to and from us > may be stored and monitored. _______________________________________________ > Rtir mailing list > [email protected] > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir -- Carlos Fuentes Bermejo <[email protected]> Security Specialist - IRIS-CERT RedIRIS/Red.es Tel: 91 212 76 20/25 Ext: 5583 www.rediris.es - http://www.rediris.es/cert PGP key: http://www.rediris.es/keyserver _______________________________________________ Rtir mailing list [email protected] http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
