On Tue, Jan 31, 2012 at 5:41 PM, Ruslan Zakirov <[email protected]> wrote: > Hi, > > Read documentation in the RTIR tarball about multiple constituencies.
Thank you Ruslan. Reading through lib/RT/IR/Constituencies.pod, the correct procedure would be: - create a new Incident queue for each client - create a new constituency for each queue - create a new group and users for each queue Is that correct? Also on the documentation I don't understand this part: For example the following objects affect the rights users can have to the constituency 'EDUNET': Queue 'Incident Reports - EDUNET' =item * Queue 'Incidents - EDUNET' =item * Queue 'Inestigations - EDUNET' =item * Queue 'Blocks - EDUNET' =item * Group 'DutyTeam EDUNET' What are those '=item *' ? -- Cheers, Colin _______________________________________________ Rtir mailing list [email protected] http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
