On Wed, Sep 19, 2012 at 12:33:53PM -0400, Chris Warren wrote: > I'm running RT 3.8.9 with RTIR 2.6. I just started using constituencies, and > am seeing some odd behavior. Not sure if its a known issue, or if I might > have just messed something up...
I suggest checking out UseSQLForACLChecks (and the possible bugs it can fix and cause) in RT_Config.pm and seeing if that helps. Unfortunately, Constituencies may not be able to fully take advantage of it because of the CF usage. Your solution to add on a constituency dynamically may be the right path to pursue. -kevin > I have 2 constituencies. Assume that there are 12 reports in 'constituency > A', and 14 reports in 'constituency B'. If I am logged in as a member of > 'dutyteam constituency A', the 'new unlinked incident reports' section > displays only reports from the correct constituency, but it seems like they > are filtered AFTER the query is run (number of results/pages corresponds to > the total number of reports in all constituencies). > > Not a big deal, but lets say that 'constituency A' has 6 reports, then > 'constituency B' gets 14, and 'constituency A' gets 6 more. In this > situation, a user in 'dutyteam constituency A' only sees 6 reports on the > home page (instead of 10), and has to go to the next page to see more. > However, page 2 is totally empty, and we find the other 6 reports on page 3 > (as if all the reports were visible). > > Refining the search to specify constituency works as expected, but I'd like > to eliminate as many steps as possible. > > Anyone have any helpful tips? _______________________________________________ Rtir mailing list [email protected] http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rtir
