Hello Guys, I'm trying to figure out the purpose of the Action "RTIR Set How Reported". I supposed it should set the "How Reported" custom field but after using a fresh RTIR installation in a test environment I realized that this field was not being automatically set when an Incident Report was created by an email sent through mailgate - I was expecting that the "How Reported" custom field gets filled with "Email" but it was still empty.
So, am I missing something here? Thanks, Jorge Ruão Computer Security Incident Response Team (CSIRT.FEUP) Prof. Correia de Araújo Computer Center University of Oporto - Faculty of Engineering Phone: +351 220413026 / e-mail: [email protected]
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