Yes I deleted the field, and discovered that I had to recreate it. What is
the constituency field used for exactly ?

Is there a way of generating detailed reports with pie charts maybe, and
reports based on custom fields ?

Sorry for the confusion and thanks for replying.


On 30 May 2014 18:00, <[email protected]> wrote:

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>    1. Re: Fwd: rtir v3.0.0 (Kevin Falcone)
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> ----------------------------------------------------------------------
>
> Message: 1
> Date: Thu, 29 May 2014 12:22:28 -0400
> From: Kevin Falcone <[email protected]>
> To: [email protected]
> Subject: Re: [Rtir] Fwd: rtir v3.0.0
> Message-ID: <[email protected]>
> Content-Type: text/plain; charset="us-ascii"
>
> On Thu, May 29, 2014 at 05:07:48PM +0200, Glenn Camilleri wrote:
> > Can you please help on the below please
> >
> > I have the following problem
>
> Please don't file bugs and post to the mailing list with the same
> problem, it causes confusion since I have to reply in both places.
>
> Have you disabled the Constituency Custom Field?  Have you made any
> other customizations.
>
> -kevin
>
> > [Thu May 29 16:37:52 2014] [error]: Can't call method "Id" on an
> undefined
> > value at /usr/local/rt/local/plugins/RT-IR/html/RTIR/Reporting/index.html
> > line 98.
> >
> > Stack:
> >   [/usr/local/rt/local/plugins/RT-IR/html/RTIR/Reporting/index.html:98]
> >   [/usr/local/rt/sbin/../lib/RT/Interface/Web.pm:635]
> >   [/usr/local/rt/sbin/../lib/RT/Interface/Web.pm:335]
> >   [/usr/local/rt/share/html/autohandler:53]
> > (/usr/local/rt/sbin/../lib/RT/Interface/Web/Handler.pm:208)
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Best Regards,
Glenn Camilleri
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RT Training - Boston, September 9-10
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