On Thu, Aug 21, 2014 at 11:43:09AM +0000, Rob Moerman wrote: > As the subject states; could someone assist with the proper call to retrieve > the “referred to by” tickets in a message template in RT 4.2.6?
Sounds like you want http://bestpractical.com/docs/rt/4.0/RT/Record.html#ReferredToBy and then to walk the RT::Links with next to get back Tickets. -kevin
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