On Fri, Aug 29, 2014 at 03:23:55PM +0000, Whitmore, Richard A. wrote: > I’m setting up our first RTIR instance, migrating from a very old version of > RT. What are the options for creating additional reports, other than the one > report by constituency.
As referenced in a previous response, use any of the normal RT searches available under Tickets to build reports. I've spent some time in RTIR's master branch ensuring that access to the improved charting for 4.2 is also available in RTIR, which has not been straightforward at all. My hope is to deprecate the built in report in a future RTIR release. -kevin
pgp0MrD2FhfMP.pgp
Description: PGP signature
-- RT Training - Boston, September 9-10 http://bestpractical.com/training
