On Thu, Dec 04, 2014 at 05:04:27PM +0000, [email protected] wrote: > We’re running our RTIR setup for more than 4 weeks now, currently in a “near > productive” mode.
You've not said what versions (I've divined 4.2.9 from your logs, but the RTIR version is also important). You also should say if this is a fresh install or an upgrade. > We’re quite certain that we used to be able to send email to external > recipients by launching an investigation and entering their email address into > the “Correspondents” field, but this stopped working somewhen. Have you disabled scrips in the system? Namely, anything having to do with On Create Notify? I don't see anything firing that would do On Create Notify Requestors or the default On Create Autoreply to Requestors scrips. -kevin
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