From the desk of Nicole A. Powell....
Begin forwarded message: > From: Nicole Powell <[email protected]> > Date: December 15, 2015 at 2:45:07 PM CST > To: [email protected] > Subject: Making Changes to RTIR_Config.pm > > I am looking for the RTIR_Config.pm file but I don't have it with RT4.0 and > RTIR3.2. I only have RT_Config.pm and Rt_SiteConfig.pm. > > The feature I'm specifically looking to turn off I the SetBlockStatus. By > default if you close an incident the block is listed as removed but I don't > want to change automatically. How can I do this? > > From the desk of Nicole A. Powell....
